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  • Report:  #1104036

Complaint Review: Yellow Freight

Yellow Freight YRC CHANGES CHARGES BY ALMOST DOUBLE AT DELIVERY AND HOLDS FREIGHT HOSTAGE Dallas Texas

  • Reported By:
    Kristin — Aubrey Texas
  • Submitted:
    Tue, December 03, 2013
  • Updated:
    Tue, December 03, 2013
  • Yellow Freight
    4500 Irving Blvd
    Dallas, Texas
    USA
  • Phone:
    214-631-7400
  • Category:

 Our company had a part shipped through Yellow Freight (YRC) and we verified the shipping charges before delivery.  When the driver arrived at our buisness with the part the price had increased by $200 because they had added a RESIDENTIAL delivery charge......but this is not a residential area.  It is a buisness.....not a house....but they "researched it" before delivery according to the lady we spoke with before we accepted delivery and they decided it was "residential"  So because THEY decided it was a residence.....even though there is not home or house here.....they charged us $200 extra and said if we didn't pay it then they would keep the part.... I will never use Yellow Freight again.  They used to be a good company to deal with, but not any more. 

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