yellowbook Poor service, wrong information, refuse make correction, bad overall experience Internet, Internet
Poor service, wrong information, refuse make correction, bad overall experience I signed up for the service in June 2011 for one year for my small business in Northern Virginia. When the service started, I realize the information was incorrect. After repeat request for correction, no one ever response to me. I filed a BBB report on them in November and got a call from Keisha Smith Executive Services Specialist Yellowbook KOP Customer Service Department
She offered taking two month off the contract that should have been ratified ( since they never deliver the service based on the term of the contract. Be very careful what you sign, with a large company like this, they took advantage of small business like ours and think you do not have the financial power and time to fight with them, but if we continue post our viewpoint, we can run them out of business. I will never use Yellowbook again, and I want to warn you, when you approached by Yellowbook---be very careful.
2 Updates & Rebuttals
Hibu
King of Prussia,Pennsylvania,
How Can We Help?
#3UPDATE Employee
Thu, April 25, 2013
We're sorry that you've had a poor experience with our service - we'd really appreciate the opportunity to find out more about the issues that you have had. Would you mind emailing us at CS.Escalations@hibu.com including your full name, account number and contact telephone number so that one of our Customer Service Representatives can get in touch?
Dinogo
Washington D.C,District of Columbia,
Yellowbook scam
#3Consumer Comment
Fri, April 05, 2013
Hi!
please visit https://www.facebook.com/YellowbookScam .
we have to stop this company from cheating and stealing .....
like us on facebook and please tell your story there also so we can start a real change!