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  • Report:  #571113

Complaint Review: Yodle Inc.

Yodle, Inc. 50 West 23rd Street, 4th Floor Advertised services that were misrepresented. New York, Internet

  • Reported By:
    Jonathan — Talent Oregon USA
  • Submitted:
    Thu, February 18, 2010
  • Updated:
    Fri, February 19, 2010
  • Yodle, Inc.
    50 West 23rd Street, 4th Floor
    Internet
    United States of America
  • Phone:
    877-276-5104
  • Web:
  • Category:

They did not advertise for my business what they promised during the initial sales call.

What they do is advertise for a MIRROR of your website located on their servers and on a domain that they own. Because of this you are not actually receiving customers to your website but instead they are directing them to Yodle's own version of your website. They also make changes to this mirrored version of your website without your permission. If you have Terms of Use on your site indicating that the site may not be duplicated, etc. Then in most cases these actions would be violating those terms. Also on this issue is that if you stop their service your mirror will eventually become dead, potentially losing customers that have bookmarked or written down the mirrors address.

Results are not existent or local; at least they didn't work for me. Any page visit that I received according to the results Yodle sent me were listing people from the other side of the country. During a 1 month period I received several spammed leads from some kind of bot online and what appeared to be a fictitious user that did not have a working telephone.

Other issue with this service is they try to lock you in on a 3-month contract for at least $500 + fees per month. This is a huge cost for even new companies that just want to increases their advertising online. ??May be similar to Storesonline Company?? (From what I hear) You can achieve similar results with other advertising companies for at least 1/5th of the cost.

Yodle looks like it could be a great company because they supply lots of good tools, a nice dashboard and lots of information on history and results. But the way they sell the service is misleading as I never received what I was promised.

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