York Street Properties Inc Lance Puig York Street Homes York Street Financial We Buy Homes USA guaranteed15.com York Street Properties - Investors Nightmare Dallas, Texas
THIS IS A TYPICAL COMPLAINT BY PEOPLE WHO HAVE INVESTED OR USED THEIR GOOD CREDIT TO DO BUSINESS WITH YORK STREET PROPERTIES. INVESTORS, DO YOU REALLY NEED THIS KIND OF TROUBLE IN YOUR FINANCIAL LIFE? THERE ARE MANY VICTIMS OF LANCE PUIG AKA YORK STREET PROPERTIES, YORK STREET HOMES, WE BUY HOMES USA, BRADSHAW GREEN 27 LLC, GUARANTEED15.COM AND OTHERS. ANY COMPANY THAT HAS LANCE PUIG ATTACHED TO IT SHOULD BE AVOIDED. YOU CAN READ MORE AT: (((Redacted)))
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I first started dealing with York Street Properties when I found an ad on Craigslist. I responded to the ad that a representative from York Street had placed. A week or so later he contacted me back. He began to explain how the program worked. I immediately was interested because I was looking to buy real estate investment property but had no money to put 10% down nor money to spend fixing these homes up. With York Street I didnt have to put any money down, they paid for my closing costs and I got a rehabbed home. All of this sounded great so I began working with York Street and in March/April 2008 I purchased 3 homes through them.
Everything was going great until the first of 2009. My mortgages were being paid later and later (even some on the last day of the month). Then finally on 3/30/09 my last mortgage payments were made by York Street. They didnt inform me or any other investors about them no longer paying our mortgages for us, which they had always done for me and all the other investors. This is when I really started having problems with them. When the end of April came and into the first of May and no mortgage payments had been made on any of my 3 houses, I begin calling and emailing Lance Puig himself, the property manager and other numerous contacts I had for the company to find out what was going on. No one would return my call. If I did get a chance to talk to someone by dialing a random extension then I would ask them what was going on. They said they would get with Lance and find out and call me back. This of course never happened. I would call back to try to talk to that person and like all the other people I had dealt with, they were no longer with the company. I started calling and emailing Lance daily for about 2 weeks and then at least every other day for about a month and he would not return my calls. I researched and found some other investors. I spoke with a couple of them and they all had the same problems. None of their mortgages had been paid since 3/30/09.
Also, I had 2 homes that there were tenants living in and one that was vacant. The one that was vacant had been vacant for a year. Out of the year and a half I have owned it was only been rented out for about 2 months. York Street also quit doing the maintenance on this property, such as mowing the lawn. I got a letter in the mail from the city stating that I was going to be fined because of the code ordinances that werent being followed. My grass was over a foot tall and had to be mowed immediately. I had to pay someone $75 to come out and mow this for me. This was something York Street had always done for me.
The two homes that had tenants living in them still paid their rent to York Street like usual. Only this time instead of York Street paying my mortgage, keeping their management fee and turning the remaining profit over to me they kept ALL my rent from my two tenants for their April and May rent. March was the last wire transfer I received from York Street for any rental profit taken in from my rental homes. York Street owes me $2800 for rent collected and a $500 security deposit for one of my homes. I didnt have phone numbers for my tenants so I decided to mail them a letter explaining to them what was going on and that I was no longer retaining York Street as my property management company. My tenants called me and I began to manage my homes myself. I spoke with an attorney who advised me to send a written letter to Lance telling him that I no longer wanted his company to manage my properties for me. Once I spoke with my tenants I found out that there were all kinds of repairs that needed to be made. York Street was aware of the repairs and they never repaired them. I even have an email from one of the tenants were they emailed York Street with pictures of water damage, etc. and they never responded. If they did by chance get to talk with someone there they were always told that all the contractors were tied up at other job sites and they didnt have anyone to send out to fix their repairs. I found out that some repairs were stuff that was supposed to have been done before closing but it never was. I live out of state so I didnt do a final walk through before I closed on the homes. For example there was broken sidewalk and fences on one property that was supposed to be repaired but pictures show it wasnt. The repairs were getting worse and worse because they werent being fixed. York Street had never let me know that the repairs needed to be made. One tenant said there were bugs all in their house, there was water damage from heavy rain that soaked the floor in the den, their walls and ceilings. York Street had came out one time to repair the sink drain and they took out their garbage disposal and never replaced it with another one. There were other problems with their water too. The other rental home the tenants said there were holes in the floor and walls that they too had contacted York Street to fix. I think she said this was from a water leak from the dishwasher.
Finally after numerous phone calls and emails I spoke with the property manager in either May or June and York Street emailed me a spreadsheet saying I owed them for several thousands of dollars in repairs that they made on my properties. Once I spoke with my tenants and gave them the dates and they sent me pictures I realized that York Street was lying about the repairs. Most of the repairs were for plumbing problems. Some of this also included lawn maintenance at one of the tenants home who always mows the lawn. They have never had York Street to do this for them. Also, there was landscaping they were trying to charge me for which was something that had already been done at one of my homes before closing took place. They never asked me about doing additional landscaping and that would have been something they would have paid for in their rehab costs before closing. I told York Street I wasnt paying for these repairs because they never happened. They tried to get me to sign a contract saying they wouldnt sue me for repairs if I promised not to sue them nor talk to any other investors about what had went on. This was also the only way they would release my $2800 in rent taken from tenants in May and June and the $500 security deposit that they by law should have released to me when they were no longer managing the property. I refused to sign the contract because I didnt want to not be able to sue them or talk to any other investors about what had gone on. They should turn the money over to me without signing a contract since they legally owe this to me. The homes are in my name they were just managing them for me.
Also, they knew in March they were no longer going to pay the mortgages for me because they made me sign a paper for each bank asking them not to harass me with collection calls. I should have known something was up then. Of course the banks still harassed me with one calling 2-3 times a day for the last few months.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
4 Updates & Rebuttals
York Street Official Response
Dallas,Texas,
USA
York Street Official Responst #2
#5UPDATE Employee
Thu, October 08, 2009
York Street Properties is committed to providing cash flow for investors and a unique buying opportunity for the credit-challenged. Our goal is to turn families into homeowners while providing the highest quality of service possible.
We always welcome anyone with an outstanding issue to call us, and have a 24-hour live answering service dedicated to that purpose. Over the past three weeks, a number of York Street clients have made contact with us regarding issues that we worked diligently (and successfully) to resolve as quickly as possible. We encourage anyone with any concerns or issues to contact us directly.
Given York Streets commitment to collaborative and cooperative issue resolution, we believe the recent series of negative comments posted online at various sites is untruthful, intended to damage the reputation of York Street Properties, and is therefore libelous. After conducting extensive research into the claims made in the online posts, we believe the claims to be illegitimate, as evidenced by the following:
Tenants mentioned could not be identified or had no outstanding issues with York Street Properties.
Appraisers had no part in writing the self-incriminating posts alleged to be written by real appraisers.
Investors were surprised when made aware of the claims, dismissing the allegations as bizarre and suspect.
Vendors associated with our company said they were contacted by anonymous troublemakers asking for information that could be used to harm York Street.
The condition of each property is being scrutinized more than ever in this tight lending environment. Claims that remodel work was somehow sub-par would be impossible to get accepted through a banks strict underwriting. No bank will lend thousands of dollars to investors unless the collateral is in good shape.
We would like to publicly thank our many customers, investors, tenants, and vendors who have stood by York Street Properties while someone has stolen our proprietary customer data and is using it to attempt character assassination.
York Street Properties has retained legal counsel to represent its interests in these matters. We have begun the process of determining the identities of the authors of the libelous posts and those actors attempting to unlawfully disparage our company. If necessary, York Street is committed to spending time and resources to utilize the full extent of the legal system to protect itself by, if necessary, bringing suit against the perpetrators.
As always, we welcome potential clients to research York Street Properties before doing business with us. In doing so, please be informed of the following:
<!--[if !supportLists]--> 1. <!--[endif]-->Beware of unofficial, unaudited, unreliable websites that claim they are dedicated to providing an outlet for disgruntled customers. This news report will explain why such sites are misleading at best, untrustworthy at worst:
http://www.youtube.com/watch?v=MHAcf1fYknE
<!--[if !supportLists]--> 2. <!--[endif]-->Understand that the Better Business Bureau is not a government regulatory organization, but rather a privately held company with little oversight and no due process to correct false or libelous reports. More information can be found here:
http://articles.latimes.com/2009/jan/21/business/fi-lazarus21
http://www.bbbroundup.com/SideBySide.html
York Street Properties has posted testimonials from tenants, investors, tradesmen, and vendors that are available at http://www.yorkstreetproperties.com/ and that we encourage you to read in order to obtain a balanced view of our service.
During this process York Street Properties will strive to continue to bring value to its clients and customers by remaining committed to the highest standard of transparency and integrity.
Greg Mathews
Dallas,Texas,
USA
York Street Properties Threatens People With Harm
#5Author of original report
Sat, October 03, 2009
QUESTION: Why would ripoffreport.com or the courts divulge the name of posting consumers when its already been widely reported that Lance Puig and machinery are threatening people with an assortment of harm should they speak out against his illegal and unethical business practices?
Dallas Investor
Dallas,Texas,
USA
FACTS are FACTS - Thank You RipOffReport !!!
#5Consumer Comment
Fri, October 02, 2009
A GREAT many people have been hurt by Lance Puig & Companies. 100's of thousands of dollars in unpaid debts to Service Providers; Millions of dollars of exposure and/or losses to investors; False representations to Tenants that York Street Properties owns houses and will sell them to tenants after paying rent timely for 6 months; 10's of thousands of dollars in unreimbursed expenses to Tenants for repairs and Breach of contract in numbers of ways, to mention a few.
Lance Puig and companies operate in an unconscionable manner that violates the principals of law and decency.
This is what websites like "Ripoffreport.com" are all about - helping people when people and companies such as Lance Puig & York Street Properties refuse to honor agreements.
THANK YOU RIPOFFREPORT !!!!!!! your forum to voice, discuss and seek resolutions to corporate ripoff artists is appreciated by thousands, if not millions of users and readers worldwide !!!!!!!
WAKE-UP LANCE PUIG: There are over 900 readers on [just 1 webpage] of complaints already. These complaints will not stop so long as you continue to have unpaid obligations, deal with people dishonorably and seek out more people and companies to do the same to. Take care of your obligations and treat people with fairness according to the law & principals of fairness and these complaints will go away. This is not the work of a single person - you have many skeletons in your closet that have remained silent until now.
York Street Properties has 1 official employee, its "CEO", Lance Puig. It's obvious he would rather continue his practices of deceit, cover-up and harm rather than taking the path of honesty and good faith.
Everything in the report filed on RipOffReport is true and the advice given is sound and honest - do your homework before doing business with Lance Puig and Companies. The facts are; Federal charges have already been filed by one Investor and more are on the way. State and County prosecuting attorneys are investigating and receiving information. BBB has revoked York Street Properties accreditation to prevent others from being duped. Local media is gathering information for an investigative report. Tenant organizations are advised that renting from York Street Properties is dangerous and rent-to-own promises are historically fraudulent.
AGAIN, Thank You RipoffReport !!!!!!!!!!!
Counsel for York Street Properties and Mr. Puig
Dallas,Texas,
USA
Notice of Arizona Lawsuit
#5REBUTTAL Owner of company
Thu, October 01, 2009
Our law firm represents York Street Properties, Inc. and Lance Puig (the Puig Parties). The Puig Parties have recently filed a lawsuit against you and others for false and defamatory statements posted on this website. The lawsuit was filed in the Superior Court of Arizona, in theCounty of Maricopa
The Puig Parties have served a subpoena on Xcentric Ventures, LLC (Xcentric), the company that owns and operates this website, to reveal your identity. The Puig Parties have also served a motion to request the Court compel Xcentric comply with the subpoena.Arizona
You have a right to file and serve an anonymous response to the discovery request anonymously. If you intend to file and serve a response, please do so, or notify us of your intent to do so, on or beforeOctober 31, 2009 .
Regards,
Joseph M. Nathan, Esq.
Lynn Tillotson Pinker & Cox, LLP
jnathan@lynnllp.com