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  • Report:  #1204656

Complaint Review: You Select it

You Select it Martin Schembri You Select It Doesnt work and the owner will not refund Sidney, Australia Internet

  • Reported By:
    Clive — Phoenix Arizona
  • Submitted:
    Tue, January 27, 2015
  • Updated:
    Tue, January 27, 2015

We used the first version of this software for about a year. It certainly had kinks and things that wouldnt work but ultimately Martin Schembri helped us to get it going.

Now came his second version of You Select it 2 and this is where the problems started. After one year this person will not fix his faulty software, blames the problems on Adobe Photoshop of all softwares???? and refuses to refund us.

We are in the same business as this individual and it seems hard to believe that he would screw over his peers in a business where networking is key.

A few words of warning. The program is slow loading. The program hasnt been fixed in over a year. The program will not work with photoshop and all this owner says is......oh its an Adobe problem and I'll send this to my programmer, etc. etc. Obviously Martin Schembri is a con artist that doesnt follow through with what he promises every photographer on the internet.

We tried one last time to have Martin Schembri help us...yes I know even after one year of frustration. When you email (and thats the only way to get a hold of this guy) with a question thats somewhat positive like I need the program key which we paid for he will respond quickly. When there is a question about refunds and the program wont work there is a sudden silence. He will not respond to any threats of going online to say a ripoff report etc. Once he has your money thats it you'lll never get anything back and believe us we are professional photographers too that know the ins and outs of all software programs, computers, and the likes.

Do not buy You Select it 2. It doesnt work, has a million faults inherently within the program and the customer service is pathetic. Again, we gave Martin Schembri well over a year to fix this problem and in the last week every opportunity to refund us a measley 260 bucks. Nothing! Zero response.....just"oh its a problem with Adobe"

Shame on you Martin Schembri for misleading not only your photography peers but obviously the rest of the world too!!

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