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  • Report:  #1634

Complaint Review: Bryn eggers

You won't get the free AOL service

  • Reported By:
    Ewing NJ
  • Submitted:
    Wed, March 22, 2000
  • Updated:
    Wed, March 22, 2000
  • Bryn eggers
    522 Parkway Ave
    Ewing, New Jersey
    U.S.A.
  • Phone:
    609 530 1440
  • Category:

I signed up for AOL Long Distance, but called first to find out how the 3 free months of AOL would work. I was told the first month would be the following month, the second free month would be after 6 months, and the last after 1 year. I have received NO free months, although AOL itself has issued me a free month as I threatened to discontinue my Internet service. I CANNOT GET THROUGH on any of the seven 800 numbers I have for AOL Long Distance, nor have my e-mails been responded to. When I do get someone and ask to speak to the supervisor (this happened twice), I get put on hold again indefinitely. I am calling the FCC about this and urge anyone else to do so as well. The practices of AOL Long Distance have made me question whether I will ever give my credit card number out for any e-service ever again.

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