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  • Report:  #1472061

Complaint Review: YouFit Health Clubs

YouFit Health Clubs want $75 to cancel membership Mesquite Texas

  • Reported By:
    Nese — Mesquite Tx United States
  • Submitted:
    Wed, January 23, 2019
  • Updated:
    Wed, January 30, 2019

I was denied access to gym because I was wearing blue jeans when I went to the gym on Wednesday January 22, 2018 and was not allowed access to the gym.  It is the new owners policy but because I never signed a contract with new owners I never knew this.

Just last week I noticed a elder man with khakis and a work shirt, and I have been a member for over 10 yrs and have worn jeans and other clothing besides gym attire without issue and so have other people. My contract was with a company called Just Fitness 4 U in Mesquite, TX. Corp off is was in Charleston, SC. They sold out to a group name YouFit out of Florida somewhere.

I never signed a contract with them. I signed with Just Fitness in 2011 and my contract with them was up 2013 and I have been month to month of $9.00 since. I never signed an agreement with YouFit. I am wanting to cancel my membership with YouFit but they say they can charge me a $75 fee per the contract I signed over 8 yrs ago with Just Fitness.

1 Updates & Rebuttals


Janese

Mesquite,
Texas,
United States

YouFit

#2Author of original report

Tue, January 29, 2019

see the reply from YouFit to the Better Business Bureau

They actually lied in their explanation.  My contract had run out and I was month to month and I paid Just 4 Fitness the $(( fee hen I signed up again in 2013.  But like cell phone memberships and Dish membership and internet membershipd, once your contract runs out, it's month to month and there is not a cancellation fee cause you are month to month.  Anyways, the most important thing is I WON!!!!

  The 75.00 fee is per the contract they signed with Just Fitness 4 You. Youfit's processing fee per our agreements for our member's is $10.00. Attached is copy of agreement member signed with Just Fitness 4 You and Highlighted on the second page is their processing fee which is actually stated in her signed agreement as $99.00. I have as a courtesy cancelled her membership and waived the processing fee.

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