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  • Report:  #389762

Complaint Review: Your Billing Solutions - OAN Services

Your Billing Solutions - OAN Services This company placed an unauthorized charge against my AT & T telephone account. Internet

  • Reported By:
    Saranac Michigan
  • Submitted:
    Mon, November 10, 2008
  • Updated:
    Mon, November 10, 2008
  • Your Billing Solutions - OAN Services
    Internet
    U.S.A.
  • Phone:
    800-215-1961
  • Category:

Upon receipt of my November phone bill today, I noticed an unauthorized charge against my AT & T telephone account. I called the listed 800 number and informed the company's agent that I did not sign up for, nor want the service they charged me for on 11/03/2008.

When I asked who authorized the service, they said I was signed up via the Internet. I asked who signed me up? They said they had an email address of 4689@adexec.com. When I invormed them that this wasn't my email address, they said they would cancel the charge against my telephone account and issue a credit immediately.

The agent claimed they would send me a refund by check and that it would take about 10 business days. They would also place a "block" placed on my phone number at their order receiving location.

I also noticed OAN Services, Inc. listed on my bill.



Art
Saranac, Michigan
U.S.A.

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