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  • Report:  #1376351

Complaint Review: Youth Renu

Youth Renu 14 Day Trial a SCAM I was charged $186.88  Nationwide

  • Reported By:
    Renee — Reno Nevada USA
  • Submitted:
    Wed, May 31, 2017
  • Updated:
    Wed, May 31, 2017

Youth Renu offered a trial of their eye and face cream. If you don't call within 14 days to cancel, you will be charge full price for the next order.  I received both again and was charged $186.88.  I wasn't going to order again as I didn't like the product. 

When I called the number on the product, the customer service rep told me that since I didn't call within 14 days, I had to pay the full price, but she would discount my future purchases by first, 20% and then 50% and when I told her I wasn't interested as I didn't like the product, she discounted to 75%.

I went online to see where the "agreement" was that states I agree to call within 14 days to cancel.  It was hard to find as it was in tiny font near the bottom. 

The third party customer service company they are using are absolutely no help.  You have no other options to seek help.

This is a scam.

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