YOUTH RENU YOUTH RENU SKIN ORYOUTH RENU EYE I ORDERED BOTH -TRIAL- EMPHASIS ON TRIAL - PRODUCTS THE YOUTH RENU SKIN AND THE YOUTH RENU EYE. FIVE DAYS AFTER RECEIVING THEM, I WAS CHARGED $89.97 AND 85.97. I CALLED TO INQUIRE WHY AND WAS TOLD THAT I SHOULD HAVE READ THE TERMS BEFORE AUTHORING THE TRIAL SHIPMENT. THE VERY RUDE CUSTOMER SERVICE PERSON SAID THEY DO NOT GIVE REFUNDS AND THAT I COULD NOT CANCEL MY ORDER IF IT WASN'T DONE WITHIN THE 14 DAY PERIOD OF PLACING THE ORDER. I HAD TO THEN CLOSE MY BANK ACCOUNT AND OPEN UP ANOTHER ACCOUNT TO AVOID FUTURE CHANGES. THIS COMPANY IF VERY DECEPTIVE, DISHONEST AND DOESN'T HAVE A CLUE ABOUT INTEGRITY. INTERNET
I ordered both trial (emphasis on TRIAL) products - Youth Renu Skin and Youth Renu Eye. After receiving the products, I was charged $89.97 and $85.97. I called the customer service number and was told that I should have read the fine print before agreeing to the trial shipment. I was told that they don't give refunds and that I must have cancelled the order within 14 days of placing the order to avoid any further charges. I have now had to close my bank account and open a new account to avoid any further charges. This company is very deceiptive, rude, dishonest and doesn't have a clue as to what the word "integrity" means or how to use it with their customers.