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  • Report:  #1478861

Complaint Review: Youthful Beauty

Youthful Beauty Clearly Perfect Charged my credit card before cancellation deadline Las Vegas Navada

  • Reported By:
    Bird — Leavenworth Kansas United States
  • Submitted:
    Thu, May 16, 2019
  • Updated:
    Thu, May 16, 2019

Youthful Beauty offered samples and charged for 'shipping only.' They stated that I had 14 days to cancel while I tried out their product. I decided to try it out, but within minutes I changed my mind and emailed them to cancel the order I had just made. (In the small print, they mentioned that your doctor should be notified if you had any heart related problems.... I do, and I mentioned that in my email to them.) They mentioned that they were available, online, 24 hours a day, 7 days a week.

I received the samples anyway. I emailed them again, including my FIRST email as well and the very next day I had a $95. charge on my credit card, even though my '14 day trial period' had not expired. 

I called my credit card company and they won't do anything without a 'cancellation number'. Youthful Beauty offered to take off 50%, which is insane for 'samples.' AND, I have to wait for 48hrs. to call my credit card company back to give them the numbers (which I already have).... to give Youthful Beauty time to contact them! I feel very stupid, was definitely scammed, and will have to wait and see if it's finished or if I'll continue being billed!

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