Complaint Review: z57

I'm using a package of services, that z57 offers for leads.One day, Taylor Estes , called and asked how was the traffic for my leads. I answered, that I thought that, they were slow. So, Taylor Estes, said" we can change the areas, so you (me)may have  more traffic". I said, ok, but is this going to cost me more? Taylor estes , said no. All we are doing today is changing the areas , to see if you get more traffic. Now things , get interesting, my contract started on May/2014. And, ends on November/2014,because my agreement was just for six months. On the contract , estates that I have to  give 30days notice if I DIDN'T want to renew the services. Ok, so today is October 19th, 2014, and the week of 13-17 October, I tried to give Z57 my 30 days notice.To terminate on November 28th/2014 my leads program.

When I called them , SURPRISE!!I couldn't , start my 30 days notice, because when I changed the areas, they renewed my packaged. I, DID NOT , wanted that. On my email, you are able to see that I agree to the changes on traffic, NOT, on extending the services. And, every day that I called, they said that , they will call me back, and they don"t , so I call and they say they are working on it, but they dont't have a solution. And the 28 of October is coming and I have no solution , please help me !!!I want to cancel the services I DON'T want to continue!!! They are just a bad business, when I first started , they said they were going to waive a fee , they didn't , so I call , and after a few day they returned my money. I, just continue because of the contract and i didn't have a way out. I, was just waiting for the contract to be over, and they did this renewal that i DID NOT authorize.