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  • Report:  #1267137

Complaint Review: Zaful

Zaful Cheap Quality, products not as pictured Internet

  • Reported By:
    Susan — Amarillo Texas USA
  • Submitted:
    Wed, November 11, 2015
  • Updated:
    Wed, November 11, 2015

This company is a total rip-off! Many people never receive their items. I did receive mine--it was supposed to be a maxi-dress that cost $102, but was "on sale" for $49.99. In the picture, it looks like a very pretty dress. I was shocked when I received it. The material is extremely sheer/see-through. You have to wear a long slip or even an entire under-dress underneath it. It looks like a Halloween costume. It is cheaply sewn. The print pattern is printed on with cheap ink (hard to tell that from their pictures). The pictures did not show this dress as being completely sheer.

There are great reviews on their site for this product--obviously all are fake. When I wrote a negative review, it was taken down within 24 hours. When I commented that on their Facebook page, their reply was, "You'd have done the same thing if it was you. You know you would!"  Really? That's a mature response from a company!

They say you can get your money back but it is nearly impossible. And you have to pay for shipping to China (even though the return address on their package is a fake U.S, address).

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