Zaful.com deceptive, ripoff, Beijing Internet
i ordered 5 dresses, received 4. Total cost was $55.
A Navy blue dress came out of the bag with white stains all over it. A black dress was not stitched properly, it was lopsided. a pink dress was not as described. the forth dress, blue is very thin and made of cheap material.
i expressed my concerns to the company via email, they do not currently have a working phone number. Wallis responded advising me that i would need to send pictures of the issues, i did. He told me i would need to sent the items back and provide him with a tracking number. i was quotd $62 from the post office for return shippinng. I advised Wallis that the return shipping would be more than the refund and asked him to provide a return shipping label. He has not responded since, i did receive a refund of $9.
1 Updates & Rebuttals
zaful
We need your order number
#2UPDATE Employee
Sun, May 22, 2016
Dear Rilla, Thank you for recent comments. Please understand we source our items direct from the manufacturer.We have submitted the problem to our supplier then will check and resolve it for you soon. Please offer us your order number or the ticket number then we check for you. You are a valued customer, and we are committed to providing you with the best service possible. Best Regards Zaful Customer Service