Complaint Review: zag.com

Zag.com through consumer reports and Amex/Costco auto buying service is not what you think. Be prepared and don't get upset later. 

Zag.com linked me to the local car dealer at BMW of Salem Oregon. The car sales promised me a price that was similar to what zag.com showed (which was good initially to have our conversation started) and told me that the car would be ready for pick up in 1 or 2 days. I placed my order and only to receive an email notice after 2 days (no even a phone call !) that the car might only be ready in another 2 more days because they could not get a hold of the establishment manger who had the car. In the end, the car never showed up.

This is my complaint to zag.com and also my complaint to BMW of Salem Oregon.

Don't waste your time with the dealer zag comes up for you. They are not reliable, they do not respect your time, they have plenty of time to play you and shoot you off in the end when you run out of time, and they think that is the moment they can start to rip you off.

IMHO, this is not a sustainable business model, nor is it a wise business practice in the modern world.