Complaint Review: ZAGG Inc.

ZAGG's Lifetime Replacement Guarantee is a ripoff.

Warranty is less than useless.

Once you have to replace the invisibleSHIELD, you are screwed.

I have given them 4 chances.  (I don't have time to find a better supported product ).

I am sure that I will once again be charged the full retail value of my replacement as I still have not seen the credit for the return.

Last time i was charged even though I had a tracking number showing that it was delivered. the day before I was charged. 

I have yet to have a good customer service experience with this company.


I have the invisibleSHIELD on 5 of my cell phones.

At least the last time I was smart enough to order just the screen and not whole body protection, so this time it will only cost me $16 instead of $25.


I have given ZAGG every opportunity to get their act together, but they have repeatedly failed.

If you buy their products, you will most likely regret it.