Complaint Review: Zales

3 rings were purchased

Man's ring .25 carat 14k listed price $ 570.00 purchased for 228.00

Woman's engagement ring & wedding band 1.50 carats listed price 2500.00 purchased for 1000.00

I took these rings to a reputable jeweler for a appraisal, much to my dismise, the woman's ring is "only" 1.25 carats. It's MISSING .25 carats, that's alot when your talking diamonds !

I have never known a diamond to lose it's value, when it's in the same condition as purchased.

The quailty of the diamonds is what I would expect from a dime store.

I know where I won't "ever" be shopping ...

What a shame to think a huge corporation such as this has to take advantage of the public.

I think it's high time they step up to the plate and let the public know the don't value their customers

Debbie
Albert Lea, Minnesota
U.S.A.