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  • Report:  #1517848

Complaint Review: Zales the diamond store

Zales the diamond store The sold me a $6,600 dollar 4 carrot diamond ring that had me man made stones on the ring. Nation city Ca

  • Reported By:
    Rob — Escondido California United States
  • Submitted:
    Sat, April 23, 2022
  • Updated:
    Sun, May 08, 2022

I purchased the ring at zales in Oceanside . A stone popped out of the set so I took it to the zales in plaza Bonita mall in national city, instead of replacing the stone they talked us into taking anew ring. When I took the ring in to sell it. The implant put the ring in a Yehuda Sherlock Homes 2.0.

It’s a machine that tells you if the diamonds are real, man made or fake. The man three stone on the ring. One of them was man made and several more down each side of the ring. I took it in and they appraised it and said they were real diamonds. They basically blue me off. Now I have to sue them.

1 Updates & Rebuttals


Flint

Rolla,
Afghanistan

What is the scam?

#2Consumer Suggestion

Mon, April 25, 2022

Sounds like you used the service, didn't know what you are doing, then decided to try to get a refund.  I'm sure you could have read the agreement prior to paying them the fee.  Are you going to litigate something with an out-of-state entity for $100?  Of course not.  Sounds like you are just trying to get a refund for something that is non-refundable.

If you are too stupid to know how to upload .jpg images, maybe you should ask a real estate agent to list your house.  Who knows, you might actually sell it.

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