ZBIDDY ZBIDDY Unauthorized Charge - Deceptive Registration Internet
ZBIDDY States Free registration . Had a Promo of 15 points to bid . No other requirements.
Upon registration - continue they want your CC information ,etc.
All the sudden they took $60.00 out of my account for a package of bids. At the time they had 2 packages . $59.?? and another one ,not $60.
I tried email coustomer service to cancel and refund.
Got a reply about facts.
Called My bank at they issed a temporary Credit back to my account upon opening a Complaint.
Funny , I just went to ZBIDDY to register under another user ,and when I X'd out of their site when the wanted CC info. Etc,all the sudden that email addrees received a registered email with user name password,then another one for an offer of 50% off for 45 bids.
How deceptive of them .
Off course they never emailed me back about refund to my account or canceling my account.
RIP offs .
If after my complaint is investigated and my Bank take the fee back out , I will contact other sourses.
1 Updates & Rebuttals
Terry
Rochester,New York,
UPDATE - REFUNDED
#2Author of original report
Wed, June 12, 2013
After complaint through my bank , my bank send me a letter with form for more information to fill out to send back. The form asked question like the cancelation # ,date of cancelation, was I aware of cancelation policy ,etc.
It didn't sound to encouraging ,so I called my bank's complaint # and again explained this was an unauthorized transaction to begin with and Zbiddy never returned my E-mail as promised in them.
The bank's rep. typed in everything I told her. I then tried to call Zbiddy from the phone # on the banks letter (3) times to make sure and it was a Talk Line for Men/Women . I then remember a post here on Ripoffreport.
Submitted:
Mon, April 29, 2013 Updated: Mon, April 29, 2013
Reported By: Lady — North Miami Florida
http://www.ripoffreport.com/r/zbiddy/internet/zbiddy-shady-practices-internet-Internet-1046997
The post had the correct # . I also called and insisted on a refund in FULL as I did not authorize them to take my money.
First I had to repeat my E-mail and name over and over untill I got frustrated and told her so. The lady then tried to offer a $100.00 voucher, then a 50 % refund ,the she had the gull to tell my by submitting my CC info. I automatically authorized them to withdrwl money.
Of couse I told her She was full of it,and I wanted to talk to a supervisor ( just like the other poster in the link ).I said I'll call and file a complaint with the Attorney General's Office unless I a Refunded in FULL. I was aggressivly - assertive and wouldn't have it any other way.
She put me on hold - came back and said I would receive a full refund - gave me a refund code. Followed up by e-mail. I checked my bank account this AM and the money has been deposited . I did send the forms to my bank . I alsio called them back and gave them the refund info. along with the code.