Complaint Review: Zendoo Fraud

My Samsung slider phone broke and so i decided to go on a hunt for a new and imporved phone. AT&T had demanded that i pay $400.00 for the blackberry curve which had been the phone i had dreamed to have, but that was ridiculous, so i decided to go on a quest on ebay.com. There i found the perfect silver blackberry curve 8300, and the seller "zendoo electronics" was willing to make it mine for a measly $150.00.

With anticipation, I purchased the phone excited and confident because zendoo.com states "be confident in your product, 30-day money back guaranteed". My phone was supposed to be shipped in three days. 1 day, 2 days, 3 days, 4 days, 5 days go by, yet, nothing. Me being extremely patient i decide to wait one more day, and low and behold, my blackberry curve.

I rip open the box, put my sim card in, charge the phone...and nothing. I thought, maybe it's the plug. I went to every plug-in in my house, and yet nothing. Next door lives my best friend with a blackberry curve so i head over there to use her charger, nothing. I had been ripped off.

I email zendoo.com about this and politely they e-mail me back simply saying to return the phone and i will get a 100% refund. So, i did as they said. My money was supposed to be reimbursed in "a few" business days, how many has it been you might ask, 3 weeks.

This is obsene. I decide to email zendoo about this. One email, no respond, two emails, no respond, three emails, no respond. I go to the bank, no money has been sent. What to do? If my money doesn't get reimbursed my lawyers will be contacted. And for future reference to any zendoo buyers, DON'T trust the internet... Although phones are cheaper on the internet, they don't come with warranty like phone companies, i learned this the hard way.

***My refund has yet to come, but who knows, they may just be a little slow, if it is recieved soon, then this report will be removed.

Adna164
Portland, Oregon
U.S.A.