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Zenni International - Zenni Optical ripoff delayed shipment wrong prescription no customer support San Rafael California
Order over $120 of prescription sunglasses. Order was advertised to be 7-10 days. After 20 days, I started emailing and phone the numbers, but did not receive a response until an email about 1 week later. Email said 1 eyewear was being shipped and another was about to be shipped.
Would never order from these people again!
These are the $19 and $49 eyeglasses scam.
The glasses are not the right prescription, I had to go to Walgreen's and buy more reading glasses instead.
Just threw $120 away basically!
Walt
Pal, Texas
U.S.A.
1 Updates & Rebuttals
Mack
United States of AmericaZenni Optical has it together and have for a long time.
#2Consumer Comment
Thu, September 16, 2010
They also state that on some of the more complicated prescriptions that the wait may be longer and there
is a link on their website to check your status of your order.
Might I add they have had a refund policy that's more than fair although I've never had to use it..
(for a quick and definite response please use the phone)
There are variables with shipping and such with that many orders that cannot be avoided. I know, I have my own company and things arise.