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  • Report:  #1177857

Complaint Review: Zenni Optical

Zenni Optical Glasses were not progressive biofocals Novato ,California

  • Reported By:
    Bre — Colorado Springs Colorado
  • Submitted:
    Fri, September 19, 2014
  • Updated:
    Fri, September 19, 2014

I have a very complicated prescription.  I ordered the same glasses twice.  Though I have had a good experience in the past, this was and still is a nightmare.  I ordered progressive bifocals.  Three optometrist told me both were NOT bifocals at all.  When I tried to tell them, they said all these Dr's had to be wrong and it was past their 60 day refund policy.  I have a pair of glasses that cost over a hundred dollars I don't wear and can't get my money back.

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