Zeno Auto Parts Accepted payment in full,did not deliver part, will not accept my phone calls(more than 20) New Jersey
On May 20,2016 I ordered and paid in full (credit card) for a $270.00 part. I was verbally given a guaranteed a dlivery in 3 to 5 business days.
After 19 business days I inquired and was told "the part was delivered to another of their companies warehouse, and it would be shipped out immediately, and would be delivered in 3 to 5 more business days".
Another 10 business days went by. I contacted them again and was told " the driver was taken ill and was unable to continue the delivery"
Another 5 bus. days went by. I have atttempted contact over 20 times since. My calls are forewarded to an extension with an "unavailable" message, or I am put on eternal hold. I believe my number is being blocked on their end, because if I call on a different phone I get thruogh, but as soon as I say my name I get forewarded to the same unavailable extension or put on hold forever.
I have attempted contact more than 20 times / same result.
I have also filed a complaint w/ BBB New Jersey.
It is now June 25, 2016...still no reply!
This seems like an internet scam business, and I have been ripped off!