Zerorez (DBA Arizona Auto Spa) Arizona Auto Spa Double-Charged For Car Wash Tucson AZ
On Saturday, 15 Jun 2019, I used the automatic car wash at the Arizona Auto Spa (a business owned by Zerorez) at 8687 E. Golf Links Road in Tucson, AZ. The wash took my credit card swipe and then charged me twice for a $9.00 wash.
I called the number posted at the car wash several times beginning that day, all the way to Weds, 18 Jun 2019. Each time, I left a message. Each time, no message was returned. I finally texted the number. The reply was "why don't you come on down and I'll give you a free wash?".
Like I needed a free wash after having had a wash on Sat (when I lost the $9, mind you). Wouldn't recommend this place unless you want to lose money and you have a thing for poor customer service.
1 Updates & Rebuttals
Truttman
Tucson,United States
Wrong Company
#2Author of original report
Thu, June 20, 2019
It appears the real Zerorez is not related to the car wash business at all. They clean carpets. There is a capital group out there that owns Arizona Auto Spa car washes calling themselves Zerorez, LLC. So, disregard this review, as it does not relate to Zerorez, Inc.
It is Zerorez, LLC that is in the car wash business. As I write this, I believe the Inc. is making efforts to contact the LLC right now, since I contacted the Inc. for a refund. The Inc. were like, show us where you found this other Zerorez info. I sent them a link, so the story continues...This is way better than any $9 refund.