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  • Report:  #1484918

Complaint Review: Zetronix Corp

Zetronix Corp I purchased a nanny camera from Zetroniz in May 2019, After two uses I noticed a broken lens. I emailed about a return to their Tech Support department. it took three weeks to receive an RMA # for the return authorization.  Boston ma

  • Reported By:
    Randy — Indialantic United States
  • Submitted:
    Thu, September 12, 2019
  • Updated:
    Thu, September 12, 2019
  • Zetronix Corp
    119 Braintree Street
    Boston, ma
    United States
  • Phone:
  • Category:

Zetronix Corp I purchased a nanny camera from Zetroniz in May 2019, After two uses I noticed a broken lens. I emailed about a return to their Tech Support/RMA department.

It took two weeks for them to approve the RMA and then another three weeks to receive the RA # for the return authorization. I immediately shipped back with a USPS tracking number which they received.

It has been another three weeks and I still have not received the repaired item returned. I have called daily for over a week and left VMs to call me on status. NEVER has anyone picked up the phone in all of those calls.

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