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  • Report:  #1529178

Complaint Review: ZETY

ZETY They charged me for a service I did not request. Suite 6000, Guaynabo, Puerto Rico

  • Reported By:
    William — Bogotá Bogotá Colombia
  • Submitted:
    Tue, October 10, 2023
  • Updated:
    Thu, October 12, 2023

I was charged for a service or pdoduct I haven't requested.

I honestly don't have any recollection of me using their site or app. Apparently they have my bank/card info so it means I may have provided at registration but I'm certain I didn't request any service or subscription of any sort.

I send them an email  to request for some information regarding this issue and they confirmed that I have no account registered with them, and the email I provided actually shows in their site as recently registered. It's an account that started today as I was trying to figure out who they are and what they do. Since I used my Google account, I didn't provide any further information.



So now I feel like they are going to charge me for this may be with a frequency and I cannot opt out if I don't have an account with them other than the new one created today.

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