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  • Report:  #375109

Complaint Review: Ziggymart

Ziggymart Lies and Deceit: or the Tale of Blowing Smoke Rutland Massachusetts

  • Reported By:
    Las Cruces New Mexico
  • Submitted:
    Mon, September 22, 2008
  • Updated:
    Mon, October 06, 2008
  • Ziggymart
    P.O. Box 729
    Rutland, Massachusetts
    U.S.A.
  • Phone:
  • Category:

I was assured that the product was "leaving here" in 4-5 days. After waiting over two months, and sending numerous emails about the status of the order, I asked that the order be canceled. I received no response. I tried to phone Mr. Peetree a number of times but no one answered the phone. I finally took it up with the card company, and they handily refunded my order. Received the order last week (9/15), four months after ordering and two months after requesting the order be canceled. I will never do business with John Peetree or Ziggymart again. I'll roll cigarettes from newspaper if I have to. I highly encourage you to go elsewhere. Pipe and Cigar is more expensive on many things, but they are reliable and honest.

Kelli
Las Cruces, New Mexico
U.S.A.

1 Updates & Rebuttals


John

Rutland,
Massachusetts,
U.S.A.

Customer was told of backorder and notified of delay. Ordered Chargeback anyways!

#2REBUTTAL Owner of company

Mon, October 06, 2008

First of all, you spelled my name wrong intentionally to be sarcastic and demeaning. A direct violation of this website's rules.
Secondly, we shipped your "tobacco" ultra thin hemp rolling papers as promised according to our terms and conditions regarding backordered (hard-to-find) and sometimes imported specialty items. Since you charged the order back to your credit card and took the money and now you have the product, it seems that you are the ripoff scammer and not us. I will be looking for your payment in the mail. Good luck in the future. John B. Petrie, Ziggymart.com

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