Zillow Misrepresentation of their service and NO REFUND policy San Francisco California
The Sales Representative, Dominic Medina at Zillow, told me a service I signed up for called gold would get my listing "featured" and shown on the top by subscribing and paying for the Zillow service.
The property never showed up at or near the top. I called and tried to get in touch with Mr. Medina at Zillow. He didn't respond well at all, taking days to get back to me. Email from the Zillow's technical support indicated that this package I subscribed to was never designed to put the listing on the top. It was mis-advertised and I should not be charged at all. I need full refund for everything I paid ($350) to Zillow.
I finally heard from Mr. Medina at Zillow, but the issue was not resolved to my satisfaction. I spoke to his manager, Chris Smith at Zillow. He said that "Zillow is no refund company" so even that they did not deliver what I asked for and cancelling the service in mantter of a couple of days. My money $350 will be not refunded.
Do not waste money, and remember they will be no refund since Zillow is no refund company.