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  • Report:  #1319445

Complaint Review: Zip Capital Group TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Zip Capital Group is committed to helping small and medium-sized businesses grow by offering a combination of capital. Zip Capital Group has expertise and a variety of products and services to help clients meet their funding goals. Zip Capital Group is a US Based financial services company focused on working capital loans. At Zip Capital Group LLC the customer and their business always comes first.

Zip Capital Group Verified TRUSTED Business REVIEW: Zip Capital Group, LLC is dedicated to the client’s complete satisfaction. Zip Capital Group prides themselves in their commitment to providing the best possible borrowing experience to clients.


*UPDATE: Zip Capital Group pledges commitment to Ripoff Report Corporate Advocacy, Business Remediation & Customer Satisfaction Program. A program that benefits consumers, ensuring complete satisfaction, confidence when doing business with a member business. Zip Capital Group recognized by Ripoff Report Verifiedâ„¢ as a safe business service.

  • Reported By:
    x agent — Lake Forest California USA
  • Submitted:
    Thu, July 28, 2016
  • Updated:
    Fri, October 13, 2017
  • Zip Capital Group TRUSTED Business | Ripoff Report Verified™ …businesses you can trust. Zip Capital Group is committed to helping small and medium-sized businesses grow by offering a combination of capital. Zip Capital Group has expertise and a variety of products and services to help clients meet their funding goals. Zip Capital Group is a US Based, financial services company focused on working capital loans. At Zip Capital Group, LLC, the customer and their business always comes first.
    15215 Alton Pkwy #200,
    Irvine, California
    USA
  • Phone:
    800-795-3919
  • Web:
  • Category:

ABOUT THE RIPOFF REPORT BELOW:

Ripoff Report would like to let readers know that Ripoff Report emailed this customer so the member business could make things right with them. When a business joins the Corporate Advocacy Program, Ripoff Report emails everyone from the past so the member business can make things right with them. Of course, everything within reason. In order to confirm that the complaints were resolved, Ripoff Report is copied on all responses so we can insure that the member business did right by their customer. The author of the Ripoff Report below never responded to our offer to help them.

STATEMENT FROM ZIP CAPITAL GROUP:

We know for certain that this report was filed by a disgruntled former employee. However, we have taken this opportunity to make improvements to our service to provide the client with a better overall borrowing experience.

NOW TO THE ORIGINAL REPORT THAT WAS FILED

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Zip Capital Group at 15215 Alton Pkwy #200, Irvine, CA 92618

Chris Lewis and Farid Karimi  are the two owners. I want to make clear, there is only truth here, no lies, facts only.

They forge signatures(at times) and charge processing fees on an soft, meaning not a true hard quote from the lender, 1st quote and  then ask for more docs to get a real quote which is much higher and when client wants fee back they keep it ,client calls their bank to stop it they are mad now and started having a courier go in person to pick up check made out to them and sign the soft quote, easier to keep check this way. so wrong I had to quit can't treat people like this... they purposely made me get only a couple docs, do a fast “soft” quote, you can only have a real quote after reviewing bank statements , proof of time in business, credit etc told me after get the processing fee 395 to 995.00 average,

then they get a real quote  ( from the lender)since have fees and all docs now and it is way different than what was told to get the processing fee… most of the time.then throw anything bad in their face you see on credit we are told to say...  they told us..they are getting too many stop pays on the processing fee charges so now we HAVE TO send courier to pick up in person make the check out to Zip Capital Group and sign the soft quote making it more difficult to stop pay, this is wrong!! final docs would come in showing the real high rate ( different from what they signed on and paid the Processing fee on most of time) and they often forged the signature of client. Also they encourage agents to collect as many checks as possible and give them a bonus for each one which encourages the agent to do  to make more money ( yes they keep the Processing fee even if client wants it back) or what is there to pay a bonus on and why would client to be have to put a stop pay on the charge?)(Farid and Chris will deny this,but check their bank statements and you will see!) I will testify in court if you need me too.

 

1 Updates & Rebuttals


Zip Capital Group

Irvine,
California,
USA

Response from Zip Capital Group

#2REBUTTAL Owner of company

Fri, August 26, 2016

This is a disgruntled employee who did not work out.  We gave this person every opportunity to be a contributing member of our team.  Eventually, we ended parting ways.  
 
It is unfortunate that she has to behave this way.  We wish her well in her future endeavors.

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