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  • Report:  #1263877

Complaint Review: Zip Recruiter ZipRecruiter.com

Zip Recruiter ZipRecruiter.com Waste of Time - Zip Recruiter is a SCAM - Poor Customer Service - Terrible Performance Santa Monica, CA Nationwide

  • Reported By:
    Unsatisfied Customer — Santa Monica California United States
  • Submitted:
    Tue, October 27, 2015
  • Updated:
    Tue, October 27, 2015

Terrible Company!  I signed up for a free trial, placed my ads and provided a credit card to 'verify' I was a real person.  After submitting credit card it showed both my ads with the word 'active'.  Two hours later not ONE phone call from any candidates, only a call to upsell me, and verify me which as I explained had already been done.  

When I place an ad on competitor's sites we get applicants within 15 to 20 minutes of posting.  

Victor in customer service was rude and hung up when I explained this to him, I called back to speak to a supervisor and was told they are not allowed to put one on the phone, they must take my information down and a supervisor will call me back.  Still no call.  

Don't waste your time or money.  I cancelled my account and was assured my credit card will not be charged.  Let's see what happens after the one month free trial.  

A quick search on the internet and I found many complaints similar to mine including ones by employees stating the same issues.

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