Complaint Review: Zip Web

Zip Web Host contacted me via phone. They promised to contact me at least every week or so to see how I liked the service and before they billed me at the end of a "free" 30-day trail. I did get three different calls asking if I received an email with a link to the site. Each time I told the caller no I had not gotten the emails and was assured that they would send it again.

When I went to the website I could not even find one ad for my business anywhere by zipweb. But I did find two businesses in my direct area - both which have been out of business for over a year.

No call was received before the end of the 30-day period. The first letter I received from the company came March 31, 2009. That day I called and cancelled - no problem the operator was nice and gave be no hassle over the cancellation. But she did neglect to tell me the 30-day period ended March 24, 2009. My April Embarq Phone Bill was charged $99.95 for the 7 days.

This company had no intention of fullfilling anything. They're counting on you to be to busy to remember and try to get a few months charges over on you. If I had called and cancelled when I received their letter I would have had two months billed to me before I got my phone bill.

I will be contacted my states attorney general and better business bureau over this fraud.

Dee Ocala, Florida
U.S.A.