Complaint Review: zocdoc Inc

Zocdoc new to join the ranks of online reputation extortion (ore) specialists such as yelp and angies list. Hiding behind fake corporate masks of wanting to improve patient relations. This is a dangerous company putting profits before Health whos only goal is to go public and sell out. Heres how the scam works.

         A huge bank of telemarketers constantly badger independent doctor practices ( Hospitals and Clinics restrict there doctors from using zocdoc due to the dangerous legal liability  of fake pay for reviews this is why there are none listed on there site). The pitch is 100's of new patients for your practice, search engine optimization, reputation management, we will fill your appointment book. Promising the world for only $300 per month or $3000 a year.

      Once paid a doctors profile will be built and fantastic fake reviews start to appear out of thin air about them. Zocdoc pays google boat loads of money to insure that they are at the top of any searchs. Now anytime someone searchs for any doctor they are first to pop up. Searching Patients book appointments through the site even though the appointments are not available many times the doctor isnt even open that day.

      So Far we have fake reviews and fake appointments. Now the only doctors out there that will tolerate this nonsense are the bad ones. There once waffling practices that couldnt get a real referal from reputable doctors and patients now have new fake internet reviews to drive in new prey. Bad Doctors are the only ones who use this service and pay for the upgrades. Pay more and your moved up on the list. Pay more and you get massive amounts of positive reviews.   

      Now for the Good Doctors. Once the good doctors use the service for 2-3 months and have experienced  the scam first hand they try and cancel. Usally canceling doctors must contact there credit card to stop payment due to zocdocs refusal to cancel service resulting in unwanted charges. Bad reviews start to pop up on canceling doctors profile. No one returns phone calls or emails about canceling service. Doctors catagories disapear in the database. Fake appointments start appearing thats right zocdoc will book fake appointments through the site and then claim they were a "no show" in hopes that the doctor believes the sites starting to work. They will do and say anything to string doctors along "It takes time for your base of patients to build over a year" total B.S..

      Fake press releases, Search Zocdoc and all these strange blogs pop up telling of the greatness of zocdoc and its great success. The greatest place to work in NY. Total paid advertising by Zocdoc.

      Whats it all for? Judgeing by the high turn over of employees on glassdoor and linkeden and ther constant need to hire. Zocdoc is hiring and firing in order to avoid paying benifets this keeps dept low , not due to expansion as they claim. Zocdocs unwillingness to let dissattisfied doctors leave and angered patients from leaving negative reviews (look at the site not a single negative review) can mean only one thing, SCAM. Zocdocs sole purpose is to attract new investors as they are burning through start up cash. Then when it comes time for the IPO and the books are opened up all the numbers look  nice and peachy low dept high usage so the owners and investors can dump their shares on the open market sell and get out while your health is paying the price.