Zoho Zoho Zoho CRM CRM Refusing to Refund Money Tamil Nadu Chengalpattu
Total SCAM! They do not honor their 45 day cancellation policy.
Paid for the annual subscription after being sold and overpromised on what they could deliver. Quickly found out that their platform was not going to work for the company's needs and that the setup was going to be a long and arduous process. Everything that they promised was too good to be true.
Requested to cancel within 45 days and did not hear back from them. Thinking that they would reach out to process the cancellation and realized I never received a response or refund. I followed up with them again, which they finally replied with their refusal to refund the annual subscription or any portion of it.
This company is terrible and doesn't uphold their refund policy. Please learn from my mistake and go with a reputable CRM. Looking at their page, it looks like many others have the same issue with lack of refunds within the cancellation period.