Zoom Tan Increased monthly tan rate by 300% without notifying its patrons and unwilling to give refunds Cheektowaga New York
If you give your credit card number to this company...you'll be sorry. Increased their membership rates 300% in the month of April 2023, without any notification whatsoever, either by text or email. No replies from the customer email they gave me (customercare@zoomtan.com)
Finally reached live support with a website phone number and they told me that i wasn't notified of the impending price increase because i must have "opted" out somewhere sometime. Ah...a likely story. When i inquired about a possible refund...they flat out rejected that by telling me that somewhere in the fine print in their policy it says that fees and rates are subject to change whenever and without notification. d**n they got me...ripped me off good.
So if you're looking for a place to tan that has borderline criminal policy and is professional at the 'ol bait and switch technique...Welcome to Zoom Tan, you found it.