Complaint Review: Zoosk.com

I "winked"  at an old boyfriend on Zoosk yesterday and then sent him a private message on Facebookl telling him we had been "matched" on Zoosk.  He is no longer a member and cannot log in but he was "matched" with me as a possible date!  Then I received a message from him, on Zoosk, telling me that he appreciates the wink, but why don't I write him a note and tell him something about myself!

When I complained to Zoosk, they told me it was my settings and did not even address the fact that the guy ISN'T A MEMBER!! 

This guy should have never showed up in my matches if he is not a member!
How many of the other guys that I have attempted to correspond with are not members!??