Zych Construction, Brian Zych, Tracy Zych Loads of problems and structural issues, terrible high end builder. Omaha Nebraska
Editor’s Comment:10/09/2018 -. Ripoff Report believes in transparency and the more information the better. In this instance, there has been court action regarding this subject Report. We believe it important to note that not all Court Orders are alike. Many court orders are absolutely legitimate and we make no representations about this court order situation. However, we want our users to be aware that sometimes courts enter orders based upon default which typically means that the defendant didn’t show up. Sometimes a defendant won’t show up because they didn’t even get notice of the case proceedings in the first place and other times defendants may not show up because they don’t necessarily have the knowledge and/or the financial resources to fight. Still, in other instances, a defendant may simply appear only to stipulate (settle) the case by agreeing to stipulate to a court order because they are being bullied by the plaintiff and whether what they said was true or not, they just want the matter to go away so they can move on with life and make the plaintiff go away. Again, we make no representations about this particular court order situation. We are simply providing you with additional information so that you may be more informed and, coupled with any additional research you feel is necessary, may make your own informed decision regarding the validity of this Report. As always, we encourage our readers to do their homework and not just rely on one single source for information. Google, through the Lumen Database, has provided the following document relating to this subject Report:
http://lumendatabase.org/notices/17365839
Corey L. Jones and Alexis N... by on Scribd
END OF EDITOR’S COMMENT
THE ORIGINAL REPORT IS UNDER THE LINE IMMEDIATELY BELOW
____________________________________________________
I also posted this on google reviews. As you wills see in my update I have escalated the warnings and made a blog because the builder responded with lies and inaccurasies to the review. I still have a lot to do as we have so many issues it is going to take a while to compile them all.
Update: Per Brian's reply full of inaccuracies and blatant lies. I will provide further documentation to help future buyers. This is not an advert, this is so I can compile and make public our records to prevent someone from making the same mistake we did. Please visit http://thetruthaboutzychconstruction.blogspot.com/ the truth about zych construcion . com where I will post email records, photos, and videos of our issues.
Let the facts speak for them selves. His number and a false offer to fix is just a show. He also knows my husband is the one with most of correspondences which the latest quick reference was 3/12/2015. Naturally a verbal threat, unless recorded has no evidence.
I was going to do a long drawn out list of all the issues we had with this terrible builder, but ill just get to the point instead. In less than two years more stuff has fallen apart, stopped working, broken or failed in some way than the volume build house we rented while this one was being built. I have had to fix more stuff than in any other 20+ year old home I have lived in.
Short Review:
This builder uses shady and unreliable practices and never admits when he is at fault. Throughout our countless ordeals I always said “the house is framed well and on a good foundation.” Our foundation has been cracking and is now heaving, confirmed by two independent engineers. Though they cannot pinpoint the problem, something is also wrong with the framing.
If it wasn’t for the market opening up we would sell the house at a loss just to get out. But as of now the loss would be too much to do a quick sale. Ill give three quick examples of the safety and ridiculousness we have had to deal with because of this builder.
Safety:
First evening moving in the hot water heater was not connected to the gas properly, no seal, MUD said it was spewing pure gas and would have exploded or killed us in our sleep. Called Tracy Zych, her first response was to say call the warranty company.
Deck stairs wobbled a good foot as they weren’t reinforced properly. Complained multiple times, was told it was fine until I sent an email with a video asking him to confirm they are safe and nothing else was required. Fixed the next day.
Ridiculousness:
No other word to describe these examples. Crown molding in the bathroom fell off second day in, had to wait for the 3 month walk through to be told they wouldn’t put it up because we did not note it on the pre-closing walk through. Flawless logic.
Master bedroom fan didn’t work for months, had to wait for 3 month walk through to list it. Come to find out the connector was bad when they installed it. The tech said it didn’t even fit and didn’t know how or why anyone would try to install it like that. 400k house and the master fan doesn’t even work.
Service:
We went over budget on our granite because there was this really awesome piece we just had to have. They cut it in half, did the poorest seam I have seen in granite and slapped that on our island. Builder said it was fine, we did not. Closed and it took months to get a replacement slab, that I had to fight for directly with the company.
Some of our sliding windows were unusable for almost the entire first year of living in this house. Once they got around to “fixing” them they were left exposed on the inside (no trim) and we had miss matched siding on the outside for almost three months.
There is so much more to be said, like how Tracy tried to threaten/push us into signing the closing papers with price discrepancies. Nothing has been done to rectify any continuing issues. And that our front door has been “fixed” twice but the paint still peels off. Etc, etc, etc, on and on.
Do not use this builder. They are not worth the time, the money and the hassle you will spend after you’ve built. Its not a matter of everything being perfect, it’s a matter of fixing stuff that isn’t right.
3 Updates & Rebuttals
Lawsuit in Progress
#4Author of original report
Tue, December 15, 2015
Update:
We are now in a lawsuit with Zych Construction about the significant structural issues in our two-year-old home that was built by Zych Construction. In addition to the significant structural issues that we are dealing with in our home, we encountered numerous safety, quality, and follow-through issues after we closed on our custom built home from Zych Construction. The only thing that building with Zych Construction has done for us is create an undue amount of stress and a financial sink hole.
Our basement is settling unevenly, causing numerous problems throughout the house, including doors not functioning, full sheets of dry wall cracking, cabinets pulling away from walls, our basement leaking, etc. Additionally, the framing/beams are also of deficient quality. The stairs to our basement have dropped a quarter of an inch and the entire wall just to the east of the stairs is bowing almost six inches! We are nervous that the entire wall might collapse.
This situation has exposed quite a large number of corners that were cut during this “quality” construction product. The entire basement was framed in 24” on center, except for one wall, even though we were led to believe the entire house would be framed 16” on center, but more importantly, Zych Construction failed to ensure that it placed pairs of LVL beams in the floor as the plans called for and instead used a cheaper alternative of one slightly larger beam. Our structural engineer tells us that this failure is major structural deficiency and that it is no coincidence that where the alternative was used is also where our walls and stairs are moving.
Despite what you might hear from the Zychs, we have tried to work with Brian Zych on these issues before hiring a lawyer, but Brian Zych’s response was ultimately “You can always sell your house if you are not happy with it” and it appeared to us that all he was trying to do was delay us until the statute of limitations could run. At one point, he even suggested that we may be responsible for the structural damages. Only after we spent a significant amount of money on legal and expert fees did Brian Zych offer to buy back our $400,000 home for $363,000. Essentially, he wants us to pay him $37,000 to take back the house that he constructed with numerous structural flaws.
Amazingly, Zych Construction is still trying to make a profit rather than rectify the problem. Notably, we also have added nearly $40,000 worth of improvements to the house, including purchasing specialty appliances (the home did not come with appliances), installing a fence and a security system, and incurring costs associated with landscaping, among other things. Nevertheless, Brian Zych only offered us $363,000 for our home, even though the purchase price alone was $400,000, which did not include any of the improvements. Throughout this process, we have been more than amenable. In our demand, we simply asked for Zych Construction to refund the purchase price of the home, take the home back, and allow us to take the appliances we purchased separately. However, Zych Construction refused to refund us our purchase price and take the home back.
In summary, our home was built with major deficiencies. Zych Construction refuses to take responsibility for the structural defects or attempt to make anything right, other than offer to repurchase our home for $37,000 less than the amount we paid for it. The estimated cost of fixing the foundation alone is more than $35,000. This cost does not include fixing the LVL beams, stairs, walls and other issues which likely will cost significantly more. Because of our concerns, we have decided to move out, as the home is constantly getting worse and we fear for our safety. At the time of this update, we have sunk over $10,000 into legal and expert fees. Our home is two years old. These are the facts and our home will be up on the MLS for everyone to see in January.
If are so inclined to view the lawsuit that we filed against Zych Construction and the Zychs, Jones v. Zych et al., Case No. CI 15-10051, Douglas County District Court.
Quick Note on Brian's Response
#4Author of original report
Thu, September 17, 2015
Perhaps all of Zych’s other builds have been perfect, but ours is not and it has serious issues which he refuses to acknowledge. Our three engineers, each from separate firms, whom we paid out of our own pocket explained that there are issues that need to be taken care of. Brian brought in another engineer who “surprisingly” disagreed with all of our reports, which he attached to his own as a large part of the 66 pages.
From day one our home was messy and dangerous, as the previously mentioned gas leak shows, the house was also not cleaned, etc. It is clear that Brian has seen the first video I have posted on the blog as this is the only place I have mentioned a temporary fix to allow the door to latch until movement stops and we rehang the doors. This means he has over looked the numerous serious cracks and other examples of issues in the video and focused on fixing the front door (for the 3rdtime) as his only course of action for our growing list of costly repairs.
Previously he told us to sell the house if we don’t like it. These issues are to be used only as examples in order to show how the builder operates, they are not to be focused on. The issues do not account for the huge cost to fix our numerous structural issues, the most obvious which is the foundation. Naturally someone who is refusing to fix such issues would also not admit that they exist. Band-Aids are not a solution to a structural problem to which all three of our engineers reported do exist.
Please visit the blog for more information and evidence. I will not be responding in conjecture with more of Brian’s replies as stated before this is not the area to do so and all other information will be provided on the blog.
Zych Construction
Gretna,Nebraska,
USA
Zych Construction
#4REBUTTAL Owner of company
Wed, September 16, 2015
Zych Construction takes a great deal of pride in the homes we build. We have a long list of satisfied customers, some have built with us more than once. We also have a comprehensive, written one year warranty. I was asked to inspect a foundation crack about three months after the builder warranty expired on this particular home. This crack was noted during the 11 month walk though, however it did not meet the cirteria to qualify as a warrantable claim. We installed crack monitors and no significant movement was noted. There was no mention (to me by Mr. or Mrs. Jones) of any other construction concerns during this vist, which Mr. Jones video recorded. I have overseen thousands of construction projects in the last 20+ years and this was the first time someone recorded a meeting. Zych Construction offered repeatedly to repair the crack at no expense to this homeowner. Initially, the customer refused our offer, insisting a larager structural problem was present. We then brought in a structural endineer who concluded no structural problem exists.
Every cllient we build for lives in and cares for their home differently. Whe we closed this home it was in great condition. All of the items that wer submitted to us as warranty claims during the "pre-closing" walk through, 30 day walk through and 11 month walk though were completed. I understand this customer attempted to repair items like the interior doors. We would have used a significantly different method to repair them. It is impossible for us to know if anything has been altered since this customer took occupancy November 22, 2013.
In the review, a problem was mentioned with paint chipping off the front door. I will replace the front door for you as a gesture of goodwill. Simply email me the colors you would like it painted to ZychConstruction@yahoo.com. When I receive the paint colors, I will order and paint the replacement door for you.
Feel free to conctact me personnaly for more information (if needed) including the 66 page engineer report and all of the post closing warranty records and communication. I can be reached at ZychConstruction@yahoo.com or 402-894-9334.