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  • Report:  #606273

Complaint Review: Zynga Game Network

Zynga Game Network Zynga Took Money From my Bank Card and then Claimed the transaction never happened Internet

  • Reported By:
    Linda — Edmonton Kentucky United States of America
  • Submitted:
    Sun, May 23, 2010
  • Updated:
    Sun, May 23, 2010

Zynga overcharged my bank card on a fake poker chips transaction. I called zynga by telephone and they said they would sent the complaint ticket number to their higher ups and that I would get a response within 48 hours, I also emailed customer service on their website the screen shots of both my bank statement of the overcharge and the screen shot of the transaction e-mail of the original purchase.


I received the email response within 48 hours. They said that the transaction never happened. They kept the overcharge amount and then blocked me from purchasing.


They took my money!


 

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