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  • Report:  #541674

Complaint Review: zynga

zynga yoville.com I purchased yo dollars from this site in the amount of $5 and was charged $50. They have not refunded my money. Internet

  • Reported By:
    Crystal — Middletown Ohio United States of America
  • Submitted:
    Fri, December 18, 2009
  • Updated:
    Fri, December 18, 2009

I tried to purchase $5 worth of yo dollars from yoville.com. I received a confirmation email stating that I had purchased $50 worth of yo dollars. I immediately contacted zinga and told them that there was a mistake.

A couple of days later, there was a charge for two $5 purchases on my credit card account. Obviously, there is something wrong with there system. I told them that it wasn't as bad as I originally thought and that they only needed to refund me one $5 purchase. I never heard back from them.

A week later, they charged my account two more times. One charge was for $5 and the other for $50. Neither charge was authorized. I have contacted them many times and they have yet to respond.

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