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  • Report:  #1107250

Complaint Review: zzounds mucis

zzounds mucis zzounds.com Buyer beware of zzounds Internet

  • Reported By:
    irvcomstock — herndan Virginia
  • Submitted:
    Mon, December 16, 2013
  • Updated:
    Mon, December 16, 2013

Beware of zzounds.  Have had a poor experience with this outfit.  They sell used equipment as new, discounts on "blemished" equipment which one would think was new but with a surface or cosmetic issue. Turns out they mean used.   I had their CSR claim to me in call that it was checked and new, even though it was a return.   The item was damaged or poorly manufactured and when I began to use I came to find why it had been returned...it was a lousy item.  It was unfortunately outside zzounds 30 day return.  

The mftr of item was willing to work with me until I sent them the receipt, and then told me the item was used and therefore no warranty.  I was a dumping ground for zzounds bad inventory.  I contacted the president of zZounds.  Never heard a word back.  In my opinion, there are better places out there...in fact, I'd recommend musicians buy local and not deal with nameless, faceless, uncaring and anonymous companies like zzounds.  I made a mistake dealing with it.   I  sugggest caution when dealing with this company. 

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