ZZOUNDS Did not receive item and 7 months later charged my bank account without authorization Chicago Illinois
I purchased a Kemper unit from ZZounds back in August - September and never received the item. After several attempts to find out why I never got the item and it showed delivered to me I stopped paying for the item. Then 7 months later ZZounds obtained my bank info from a previous order( ( according to their accounting department I spoke to) …
I spent a ton of money with them and really only a few issues here and there such as broken in shipping a couple times ) they charged me over 2200.00 without my consent, no legal paperwork for collections or judgement or phone call. I called ZZounds again and they still refuse to give me my paid for item and refuse to work on a solution to remedy the loss. California law is very clear and collections of any kind must be litigated with documentation of debt and in small claims court. I am working with my Attorney and the FTC and my bank on the illegal withdrawal and will update my result of the issue as soon as I get some movement on the end result.
It should be noted that no one can take money from your bank account in collections without a court order and garnishment and your side heard in court. Of course ZZounds is hardly responsive other than "we took your money, your move Pal” The blatant disregard for California collections law is very compelling and if anyone has had a similar situation feel free to contact us thru this thread as according to my legal counsel the fact that they have taken the money from my bank account without consent and placed the accounts in collections internally without Judicial order is a serious matter.