1, Report:
#1531186
Posted Date:
Feb 19 2024
Courtyard by Marriott Norwich Marriott Hotels What you on web is not what you get - the facility is old, rundown and shows lack of general maintenance. Norwich CT
We tried telling the corporate office; however, they did not want anything to do with our complaint and referred us to the individual hotel. It was a waste of time and effort.
The rank and file staff are excellent and work very, very hard at their jobs. However, the facility ...
Entity
Courtyard by Marriott Norwich, Norwich, CT, 1
Categories: Hotel
2, Report:
#1531052
Posted Date:
Feb 09 2024
Solé Miami, A Noble House Resort Sole Miami BEWARE! Valuables STOLEN by HOTEL STAFF Sunny Isles FL
BEWARE! We had a very expensive jewelry item stolen from our room by one of the staff members and hotel management did NOTHING about it. They know who went into our room during these few hours by looking at the cameras. They actually went through our bags looking for something. It w...
Entity
Solé Miami, A Noble House Resort, Sunny Isles, FL, 1
Author
Rufat, STATEN ISLAND, NY, United States
Categories: Hotel, Air and hotel, Hotel REservations
3, Report:
#1529499
Posted Date:
Nov 01 2023
guestreservations.com I tried to create a hotel room reservation and it was not finalized, i was charged for a non refundablereservation with out providing a confirmation number for a completed reservation Miami Florida
I tried to make a reservation and got an error on the webpage saying the room was not available anymore.
I was then charged for a non refundable reservation for a non finalized reservation. I did not get a confirmation number and was charged over 3000.00
Entity
guestreservations.com, Miami, Florida, 1
Author
Juan, Miami, FL, United States
Categories: Hotel, Hotel REservations
4, Report:
#1528994
Posted Date:
Oct 03 2023
Aston The Waikiki Banyan Hotel Aston Banyan Airbnb Free - name of woman front desk Jennifer Batarra Richard - Security Resident flying Drone looking into our window while I was getting dressed Waikiki Hawaii
My kids and I stayed at the Aston Waikiki Banyan from 8/21/2023 to 8/29/2023 unit 3707 and on 8/26/2023, while getting dressed in the bedroom, I looked up and there was a drone looking in my window while I was naked and changing. I quickly got dressed and took the attached picture...
Entity
Aston The Waikiki Banyan Hotel, Waikiki , Hawaii, 1
Author
Diana, Beaverton, United States
Categories: Hotel
5, Report:
#1528817
Posted Date:
Sep 19 2023
sonesta select san jose airport Draconian Security Measures May Adversely Affect Your Comfort California
One of the visitors who visited my hotel room was harassed by the front desk employees upon entry and was rudely interrogated as to the purpose of his visit. This occurred during the daytime. After the visitor left the lobby, he was followed by security and this seriously unnerved ...
Entity
sonesta select san jose airport, California, 1
Author
Brian, United States
Categories: Hotel
6, Report:
#1528663
Posted Date:
Sep 11 2023
Marriott Anchorage Downtown Brandon Donnelly- General manager Christina Ranken- manager of rooms took payment for services ( room) without providing services- discrimination. Anchorage AK
I reserved 1 room, for two nights in July. I was the victim of an assault by one of my family members. The hotel threw us all out, even though I was the victim, my 12 year old had epilepsy, and my husband has Hungtingtons disease. Even though they did not provide us the room we paid...
Entity
Marriott Anchorage Downtown, Anchorage, AK, 1
Author
kim, port charlotte, United States
Categories: Hotel
7, Report:
#1528628
Posted Date:
Sep 10 2023
Marriott’s Corporate Office Anthony Capuano ,Joshua Kirk Marriott’s Corporate Office Mariott Corporate and Anthony Capuano refuses refund after we were thrown out of our hotel and supports discrimination of disabled guests Omaha Nebraska
I made 2 reservations at Mariott Ankorage for July 14th to July 16th. We reserved 2 rooms, for 2 nights. A family member assaulted me. After this family member was taken of premise by the police, the hotel still thru myself, my husband, and my 12 year old out on the cold and dark st...
Entity
Marriott’s Corporate Office , Omaha, Nebraska, 1
Author
kim, port charlotte, United States
Categories: Hotel
8, Report:
#1526890
Posted Date:
Jul 27 2023
Hampton Inn Checked in at 02:43 a.m. and was given a room with a spider at the headboard ready to bite. Front check-in desk was notified and reassigned to another room but had to carry three large bags, two small bags, booster seat, and grandchild to the third floor. The employee showed no interest in assisting. Morrisville NC
This issue is self explanatory and does not require a fifth grade education to understand. It is not argumentative, it is the status quo bedrock and ingrained attitude of professionalism that has gone unchecked at THIS Hampton Inn.
ALL the gatekeepers for Hampton did me supreme on ...
Entity
Hampton Inn, Morrisville, NC, 1
Categories: Hotel
9, Report:
#1526659
Posted Date:
May 29 2023
Blue bay inn and suites They opened my car door moved my parking permit on my last night to my front seat then towed my car South padre island Texas
Paid to rent room with balcony. Didn’t get the balcony put on 4th floor floor was hot and stunk bad. Had people beside us fighting couldn’t sleep wouldn’t answer the phone when called down. Was not going into hall where they were fighting at 2am. Got up in the morning to le...
Entity
Blue bay inn and suites, South padre island, Texas, 1
Author
Elizabeth, Joshua, United States
Categories: Hotel
10, Report:
#1526577
Posted Date:
May 26 2023
Okanagan Lakefront Resort. Penticton, BC. CANADA The The They are ripping off the public by fraud, false advertising, and deceptions. Penticton BC.
For our family reunion party and summer vacation, in July 2023. We were about to make a hotel reservation for 4 rooms, for 2 weeks at The Rochester Resort as we did many times in the past 10 years. We found this resort name h...
Entity
Okanagan Lakefront Resort. Penticton, BC. CANADA, Penticton, BC., 1
Author
Ramsey Walsh, Seattle, Washington, Unite...
Categories: Hotel