1, Report:
#638608
Posted Date:
Sep 08 2010
Open Source Host Jumpline.com Awful Customer Service, Refused to let me cancel accounts until I filed with the BBB, Refused to return my money, Deceptive Practices, Refusal to give contact information of superiors Columbus, Ohio
In April I tried to cancel an account. I was told that I couldn't cancel the account for a year. So I waited. I also tried to transfer the domain to GoDaddy and they were unable to do it due to Open Source Host not cancelling the account. I got charged again (apparently for a differ...
Entity
Open Source Host
Categories: Web Hosting
3, Report:
#523109
Posted Date:
Nov 12 2009
Jumpline.com Jumpline Charged for free trial, refused to refund. Columbus, Ohio
This company ran a promotion for a trial of their hosting service. I signed up to try it out at that time and was told all I had to do was cancel through the control panel link and I wouldn't ever be charged. I canceled about 6 months ago becuase their service was poor. The panel st...
Entity
Jumpline.com
Categories: Internet Services
4, Report:
#245588
Posted Date:
Jan 15 2008
Jumpline.com poor service, incompetent staff, refusal to refund pre-payment Internet
I have a small Internet business, and in early January a customer wrote to let me know that the site's catalog and shopping cart were down. I hadn't touched the code or the database, so I contacted the tech support department of my service provider, Jumpline, to ask if they had mad...
Entity
Jumpline.com
Categories: Internet Service Providers