1, Report:
#1266085
Posted Date:
Nov 06 2015
Toshiba USA Toshiba America, Inc. (TAI) Very Bad customer service and repair center Irvine California Nationwide
I started experiencing problems with my Toshiba Satellite P55t-A5116 (SN # 3E150629S) back in July. I bought laptop 10/20/2014 from BestBuy in Manasses Va. My earphone jack stopped working properly. It would only work on one speaker. Due to heavy work and school load I decided...
Entity
Toshiba USA
Categories: Computer Manufactures
2, Report:
#1152165
Posted Date:
Jun 17 2014
Toshiba America Information Systems Inc. Toshiba's Outsourced Customer Support is Absolutely Useless Irvine California
Do not EVER purchase any kind of tech support from Toshiba. It is outsourced to the Phillipines. I myself am half filipino, but I was shocked out how indifferent this department is about customer satisfication. I spent hours spread over 6 days fighting over the phone for a ...
Entity
Toshiba America Information Systems Inc.
Categories: Computer Help Desk
3, Report:
#1096063
Posted Date:
Oct 31 2013
Toshiba America information Systems Toshiba Warranty not honored Irving California
Wife and I purchased two computers from Toshiba. The screen went out on one of the computers and Toshiba is refusing to repair the computer despite the fact that it is under warranty. They claim the screen is cracked when in fact there are no cracks in the screenb.
Entity
Toshiba America information Systems
Categories: Computer Service & Repair
4, Report:
#957865
Posted Date:
Oct 21 2012
Toshiba America Information Systems, Inc Digital Products Division Design Flaw causing All-In-One computer to fall forward and crack screen. Internet
I purchased a Toshiba LX835-D3240 All-In One computer from Best Buy. During set-up I noticed that the middle leg that props the computer up on the desk was spring loaded to move toward the closed position.
The relevance of this design flaw did not become apparent to me until a sl...
Entity
Toshiba America Information Systems, Inc
Categories: Computer Manufaturers
5, Report:
#921346
Posted Date:
Aug 02 2012
Toshiba America Information Systems, Inc. Poor Customer Service, Internet
I purchased a Toshiba Satellite L755 (Serial # 6B222615W) for my new career as an insurance agent. I use my computer daily: To communicate with my home office and clients, follow up on current and pending client cases, and to run illustrations for current and pending clie...
Entity
Toshiba America Information Systems, Inc.
Categories: Computer Service & Repair
6, Report:
#860408
Posted Date:
Mar 28 2012
Toshiba Toshiba America Information Systems Inc Defective Horrible T1 Laptops Irvine, California
I bought a brand new Toshiba laptop during 2010, and within 6 months, THE POWER BUTTON HAD STOPPED WORKING. The power button could not power up the laptop for no reason at all. I called them and they repaired it since l was still within the one year warranty period. When they sent i...
Entity
Toshiba
Categories: Computer Manufactures
7, Report:
#810848
Posted Date:
Feb 02 2012
Toshiba Toshiba America Information Systems, Inc. Toshiba Laptop Repair, Bizcom-US, USB Port, Internet
I first purchased my Toshiba Satellite A665 on Dec 11, 2010. By May 2011 it was revealed I had LCD issues with this Toshiba Laptop. Sent Laptop to be repaired by Nov to Toshiba's Notebook Repair Depot at 1171 Montague Expressway Box 1235, Milpitas California 95035. Toshiba uses a 3r...
Entity
Toshiba
Categories: Computer Service & Repair
8, Report:
#773924
Posted Date:
Jan 14 2012
Toshiba Direct Toshiba America Information Systems, Inc. Sold faulty laptop, refused refund, refused to speak to me, Internet
I ordered a Toshiba laptop on April 25th, 2011 that arrived a month later in May. After seven weeks the hard drive permanently failed and was unable to be recovered by three data recovery services including a Toshiba authorized repair center whom I paid despite the lack of res...
Entity
Toshiba Direct
Categories: Computer Mail Order
9, Report:
#761612
Posted Date:
Aug 06 2011
Toshiba America Information Systems, Inc. Toshiba sold me a faulty machine Irvine, California
I purchased a laptop computer from Toshiba in 2009, at the local best buy store.
The computer worked from approximately six months, before I began to notice an issue with the ac adapter. It would only work if turned a particular way and held. When it finally stopped working all t...
Entity
Toshiba America Information Systems, Inc.
Categories: Computer Service & Repair
10, Report:
#727425
Posted Date:
May 10 2011
Toshiba Toshiba America Information Systems, Inc. USB ports on Toshiba Satellite Laptops Fall Into Case Irvine, California 92618-1697 , California
Today, after using my Toshia Satellite Laptop for 20 months, found that I could no longer use the two USB ports on the right side of the computer. They had sunk into the case of the computer.
I looked up the problem on the internet and found that this was a common issue for othe...
Entity
Toshiba
Categories: Computer Manufaturers
11, Report:
#615956
Posted Date:
Apr 17 2011
Toshiba America Information Systems, Computer Systems Division Windows 7 fraud Irvine, California
I purchased my Toshiba A505-S6960 July of 2009, qualifying for the Toshiba/Windows 7 promotion. When I sent in my first request for Windows 7, I was advised I had already received the sofware. After 8 emails with supporting documentation, I was advised that another cu...
Entity
Toshiba America Information Systems, Computer Systems Division
Categories: Computer Manufaturers
12, Report:
#717418
Posted Date:
Apr 14 2011
Toshiba America Information Systems, Inc. Digital Products Division Toshiba HDTV 46RV530U Erratic Picture Irvine, California
The Toshiba 46RV530U HDTV has a high rate of picture problems. Generally, the picture displays, horizontal or vertical color lines, blurry or ghosting display on the left or right and other picture defects.There are several individuals who are experiencing this problem and Toshiba h...
Entity
Toshiba America Information Systems, Inc.
Categories: TVs & VCRs
13, Report:
#627174
Posted Date:
Jul 29 2010
Toshiba America Information Systems Digital Products Division They Broke My Computer Even More Irvine California
I made a YouTube version of this report, seen here:
http://youtu.be/bV4u1r6oEwk
I purchased a Toshiba Notebook and found that the 8 top-row key was broken and had fallen off. I bought myself a new key but, when I tried to install it, I realized that the metal underneath where I ...
Entity
Toshiba America Information Systems
Categories: Computer Service & Repair
14, Report:
#595691
Posted Date:
Apr 23 2010
Toshiba America, Inc. Toshiba, TAI, Toshiba America Information Systems, TAIS Toshiba Doesn't Honor Their Laptop Warranty and Wants to Charge for Covered Repairs! RIPOFF! Irvine, California
Purchased a Toshiba Satellite Laptop in October 2009. One morning I got up (in 2010), I turned on my laptop & the only thing on the display was horizontal & vertical, black, white & color lines. Telephoned technical support to report the problem. Tech support said that i...
Entity
Toshiba America, Inc.
Categories: Computer Manufaturers
16, Report:
#350450
Posted Date:
Jul 12 2008
Toshiba America Information Systems, Inc. Big Business-Little Customer New York New York
Ah yes, off shore technical help.
Not cracked up as presented.
Please let me explain in my commentary below.
I called Toshiba to solve what appeared to be a minor issue regarding getting the DVD/CD player to play.
I was disconnected four (4) times without the courtesy of a retur...
Entity
Toshiba America, Inc.
Categories: Computer Manufactures
17, Report:
#323317
Posted Date:
Apr 03 2008
Toshiba America Information Systems, Refused To Honor Laptop's Warranty and Hung Up When I Asked To Speak To Supervisor. Irvine California
Sept. 2007 I purchased a Toshiba Laptop Computer. It's a Satellite A135-S4527 model. This laptop is registered and on file with Toshiba and has a 1 year limited warranty.
7 months after purchase the CPU fan started humming real bad and needs to be replaced and is covered under th...
Entity
Toshiba America Information Systems
Categories: Computer Help Desk
18, Report:
#227505
Posted Date:
Dec 28 2006
Toshiba America provided me with a computer designed to fail and did not respond in writing to letters via BBB or Attorney General. Irvine California
My computer failed to operate and as of 4 November 2006 satisfactory resolution has not been obtained. I have written the following complaint letters regarding the subject computer asserting that this failure was inherent. Toshiba has not responded to my assertions although inquir...
Entity
Toshiba America Information Systems
Categories: Computer Manufactures
19, Report:
#210323
Posted Date:
Sep 10 2006
Toshiba America Information Systems Computer Systems Division ripoff, lost computer that was sent in for repair Irvine California
Sent in laptop to be repaired in April of 2006. They redirected to Irvine California, this by the way was originally supposed to be repaired in my home state. We have called numerous times to find status of the laptop, and have gotten nowhere fast. We have gotten the run around a...
Entity
Toshiba America Information Systems Computer Systems Division
Categories: Computer Service & Repair
20, Report:
#153334
Posted Date:
Apr 13 2006
Toshiba - Toshiba America Information Systems Ripoff!! Toshiba computer notebook broke 3 times in 10 months! 3rd time right after arrival from 2nd repair! Irvine California
First of all I want to say what I have told all the Toshiba people on the phone: I am computer programmer and IT professional myself. Therefore I am carefull with my computer equipment, both at home and at work. I don't understand why this Toshiba notebook has failed so much other...
Entity
Toshiba - Toshiba America Information Systems
Categories: Computer Manufaturers
21, Report:
#185855
Posted Date:
Apr 10 2006
Toshiba America Information Systems, Computer Systems Division Ripoff, Defective Product, Poor, outsourced, customer service Irvine California
In March of 2005 I purchased a Toshiba Sattelite MX-35 Laptop. Within 2 months of the purchase I began to experience charging problems. The A/C adaptor would not seat correctly into the socket and had to be propped up to help it seat tightly and charge the laptop battery. I contact...
Entity
Toshiba America Information Systems, Computer Systems Division
Categories: Computer Dealers
22, Report:
#171241
Posted Date:
Jan 11 2006
Toshiba America Information Systems ripoff Irvine California
This is the letter I had send to Toshiba Headquaters:
This is to request your involvement to resolve a continuing problem with a computer Toshiba A75-S206/60 (Serial No. 74340090K) produced by your company.
I purchased this computer for my daughter based on your company's repu...
Entity
Toshiba America Information Systems
Categories: Computer Manufaturers