1, Report:
#1458369
Posted Date:
Aug 27 2018
Sparkletts PureFlo, DS Waters Surcharges Added Without Permission Internet
Recently PureFlo water was obtained by Sparkletts. I received correspondence from Sparkletts that my account and invoicing would remain the same. The first invoice they charged me a $3.00 Paper Invoice Fee, even though I was on bill pay with PureFlo and was told that would transfer ...
Entity
Sparkletts
Categories: Bottled Water Delivery
2, Report:
#1408388
Posted Date:
Oct 25 2017
DS Services of America Sparkletts They charged for deliveries that never happened and agreed I didn't receive the services but later placed an open account on my credit report Atlanta Georgia
I ordered bottled water delivery by DS Services (Sparkletts) through Costco. They came an set up the water cooler and gave me my 3 bottles of water. The next month i received 1 bottle of water. I paid my bill online which included the other 2 bottles of water I did not receive beca...
Entity
DS Services of America
Categories: Bottled Water Delivery
3, Report:
#1387238
Posted Date:
Jul 21 2017
DS Services of America/Crystal Springs Water Crystal Springs water DS Services Sparkletts and Alhambra Water Sierra Springs, Belmont Springs Kentwood Springs Mount Olympus Deep Rock Water WORST COMPANY ON THE PLANET, STAY AWAY. THEY DONT CARE Nationwide Nationwide
I have been a customer of DS Services for about 8 months Worse expereince in my life. ON multiple occasions they have made appointments to be at myu home anot not showed up. This last expereince was too much.I came home from a 4 days trip to find water all over my kitchen. I found t...
Entity
DS Services of America/Crystal Springs Water
Categories: Bottled Water Delivery
4, Report:
#1328340
Posted Date:
Sep 15 2016
Sparkletts Worst customer service ever!! Rowland Heights California
I started Sparkletts water about 3 months ago, at first service was great and then they kept not delivering water when they said. One time they picked up 5 empty bottles and did not leave 1 full bottle. And before you say it I paid every bill on time thru electronic billing. I...
Entity
Sparkletts
Categories: Bottled Water Delivery
5, Report:
#1326102
Posted Date:
Sep 02 2016
DS Services Alhambra, Standard, Athena, Belmont Springs, Crystal Springs, Deep Rock Water, Hinckley Springs, Kentwood Springs, Mount Olympus, Relyant, Sierra Springs, Sparkletts Predatory selling practices. Waiting for hours on end for customer service and cannot even get through to cancel my account. Salinas CA
Here is a copy of the letter that I sent to the company DS Services. They also go by numerous brands throughout the country. Those brands all operated by the same company include: Alhambra, Standard, Athena, Belmont Springs, Crystal Springs, Deep Rock Water, Hinckley Springs, Kentwo...
Entity
DS Services
Categories: Food Vendors
6, Report:
#1303456
Posted Date:
May 04 2016
Sparkletts water Worst customer service Nationwide
I have had Sparkletts water for over 5 yrs now, recently we have had a new driver assigned to our account. WORST THING THAT COULD HAVE EVER HAPPENED!!!
our driver never does what is requested, I have called in daily to get a replacement cooler as mine currently leaks and does not...
Entity
Sparkletts water
Categories: Bottled Water Delivery
7, Report:
#1260106
Posted Date:
Oct 09 2015
Sparkletts Sparkletts, Los Angeles, CA Stay away From Sparkletts Los Angeles Texas
I signed up for Sprakletts in May 2015 for home water delivery . The delivery person Alfonzo would not deliver on time agreed , but would just show up in the morning and drop off the water without picking up the bottles . We accumulated 18 bottles . I tried customer service , but...
Entity
Sparkletts
Categories: Bottled Water Delivery
8, Report:
#1256697
Posted Date:
Sep 23 2015
sparkletts Warer Awful service. No customer service avail. It's a waste of time and money. Los Angeles California
I thought arrowhead was bad. These guys make arrowhead water look like saints. The Delivery guys cheat you out of your bottles. I had 8 bottle in my driveway to collect and the delivery guy lied and reported only 4 collected. I called customer service and it seemed as if they were r...
Entity
sparkletts Warer
Categories: Bottled Water Delivery
9, Report:
#1238802
Posted Date:
Jun 30 2015
DS Water Services, Inc. dba Sparkletts Company charged me $153.99 when I cancelled my account just because they could Dallas Nationwide
After I cancelled my account I was charged $153.99. Since I had autopay set up, my account was already debited by the time I found it. When I called the company to find out why they just apologized with no explanation and offered to refund me. I demanded to know what the charge was ...
Entity
DS Water Services, Inc.
Categories: Bottled Water Delivery
10, Report:
#1237795
Posted Date:
Jun 25 2015
sparkletts water service Wait time for a customer service is at least 30 minutes...I have several accounts with them and since day one my accounts were not consolidated like I asked. The water service is always always late...forcing me to call and speak to the rude representatives who never seem to know what's going on...then they promise me a delivery never happens. I have been dealing with this for a year now! They also hang up on you and managers seem just as careless. The worst company ever!!!! They are under staffed and at this rate I am sure they will soon go out of business. it has been 3 weeks and although I am on autopay I have not received any water delivery!!! Nationwide
Sparkletts isn't the worst water delivery service! They lack customer service, timely deliveries, under staffed, 30 plus minutes hold times, and extremely rude representatives including managers!
I wouldn't recommend this company to my worst enemy! We have several accounts and are...
Entity
sparkletts water service
Categories: Bottled Water Delivery