1051, Report:
#1033598
Posted Date:
Mar 02 2002
Beware of accessing Technical Support from AOL
I had a problem with not being able to get online, which after calling technical support, found out that it was a minor error on my end. However, when at the end of the phone coversation I was politely thanked for calling them and was told that they would be sending me $25.00 certi...
Entity
AOL
Categories: Credit Card Fraud
1052, Report:
#15172
Posted Date:
Feb 26 2002
america on line billing dept AOL Over Billing ripoff
During the first week of January 2002 inquired about a cheaper
plan with AOL since we already had a local ISP. was informed
they had a cheaper plan and was placed on it, but was not
informedthat it was pay by the hour plan and was placed on AOL
as the ISP.
the hourly p...
Entity
america on line billing dept
Categories: Internet Services
1053, Report:
#14729
Posted Date:
Feb 21 2002
BEST BUY EVENSVILLE INDIANA OFFERS WORST SERVICE EVER
I purchased a Toshiba Laptop on 1/22/01 from Best Buy in Evansville IN. The computer failed to turn on (or do anything at all) in 12/01. Logically, I called Toshiba. They informed me that the factory warranty had expired in 12/01 and that it was not longer under warranty. I had ...
Entity
Best Buy
Categories: Customer
1054, Report:
#14322
Posted Date:
Feb 17 2002
BLUEBUZZ.COM LIARS CON-ARTISTS if you are in MICHIGAN do not use!!
Please contact me before you sign up with services for Bluebuzz.com internet services,The only question I had for them is does this includes unlimited usage? A simple question,worthy of a simple HONEST answer,oh yes MAM,use it all you want.They shut me down on a Friday night,knowing...
Entity
BLUEBUZZ.COM
Categories: Internet Services
1055, Report:
#11923
Posted Date:
Jan 18 2002
AOL RIP-OFF CHARGING BANK ACCOUNT AFTER CANCELLATION OF ACCOUNT
Today while checking my Bank account I noticed a charge for AOL on Line.
This was the first I had heard about AOL sence I ask them to cancell my account in August of 2001.
This auto withdrawl of funds put my Bank account in the negative direction.
I called AOL tonight to fi...
Entity
AOL
Categories: Credit Card Fraud
1056, Report:
#11190
Posted Date:
Jan 11 2002
Salem Oregon Rip-off CIRCUIT CITY LOSES ANOTHER CUSTOMER - FOR LIFE *Consumer Suggestion
My husband and I purchased an HP laptop from the Circuit City in Salem, OR in February of 2001. At the time of purchase, we received a $400 ISP rebate (at the time we could choose between CompuServ and MSN). My sister-in-law had purchased a laptop with the same deal a couple of mo...
Entity
Circuit City
Categories: Computer Stores
1057, Report:
#1034212
Posted Date:
Jan 06 2002
AT&T Cable Internet--The Worst Customer Service!
January 7, 2002
TO:
Daniel E. Somers, CEO
AT&T Broadband, LLC
9197 South Peoria
Englewood, CO 80112
FROM:
Heather A.
Seattle, WA
Dear Mr. Somers,
On December 9, 2001, I had AT&T Broadband internet installed to my home computer.
I signed up for 3 months at $19...
Entity
AT&T Broadband, LLC
Categories: Internet Services
1058, Report:
#10672
Posted Date:
Jan 04 2002
NetZero Big Rip-Off!!
I signed up for NetZero, but found they had no local access numbers. Tried to cancel immediately, but got a big runaround. Left messages on their answering machine; contacted operators to verify the cancellation.
Never used their service one time, and yet they billed my credi...
Entity
NetZero
Categories: Internet Services
1059, Report:
#5438
Posted Date:
Dec 31 2001
NetZero Internet Services a big fat Zero for service
I tried to initiate ISP service from Netzero... their download process was too confusing... now I cant cancel the service or get credit to my credit card.
The elderly are handicapped if they dont know the computer language and these companies talk in their language. A ripoff to ...
Entity
NetZero
Categories: Internet Services
1060, Report:
#10176
Posted Date:
Dec 29 2001
Prodigy's unethical billing practices, fight back!!
My billing complaint about Prodigy ISP mirrors the majority of those written here on this and other web sites: it assumed my Flashnet account, replied to none of the mail sent to it, refused to close my account after repeated requests to do so, continued to bill me for services that...
Entity
Prodigy Internet service
Categories: Internet Services