11, Report:
#291501
Posted Date:
Dec 14 2007
Auto Parts Giant ,Autopartsgiant.com Keeps Core Credits, Lies to Customers, Does not Sent Credit to Credit Card Company Bellflower California
I returned a core to autopartsgiant.com for credit. They indicated they issued the credit, however, like others have reported they do not send it to the credit card company. I have called several times and get the same claim that the credit was issued but they will not send me any d...
Entity
Auto Parts Giant , Autopartsgiant.com
Categories: Auto Parts
12, Report:
#287930
Posted Date:
Dec 04 2007
Autopartsgiant.com - Autopartsgiant customer service is non responsive to e-mails and has a terrible system for tracking orders. Bellflower California
DO NOT order form this store, they have a BBB rating of F, I have been waiting for 20 days and customer service is non existent. Their tracking system is the worst they cannot tell you if an order has been shipped and cannot check the status until after 11:00am PST that's 2:00pm ES...
Entity
Autopartsgiant.com
Categories: Auto Parts
13, Report:
#288064
Posted Date:
Nov 30 2007
Auto Parts Giant (aka) Autopartsgiant.com BAD NEWZ APG keeps core charges APG lies to customers and credit co. Bellhaven California
AutoPartsGiant kept my core charge for 10 months until AMEX threatened to take the money from them. The 30 day core return (policy), came 10 months later on a hand scribbled check. a dozen phone calls. check's being processed;check's with a supervisor; already credited. All lies.
...
Entity
Auto Parts Giant (aka) Autopartsgiant.com
Categories: Car Parts & Accessories
14, Report:
#272015
Posted Date:
Sep 03 2007
AutoPartsGiant.com Reluctant to give a refund. Hard to talk to a manager. Bellflower California
On June 16,2007 I ordered a part for my old car. They immediately charged my credit card and then they sent me the wrong part. When I finally contacted some one after numerous phonecalls they told me they did' nt have the right part in stock and to send back the other part and they ...
Entity
AutoPartsGiant.com
Categories: Auto Parts
15, Report:
#271558
Posted Date:
Aug 31 2007
Autopartsgiant.com Parts not provided Fraud Bellflower California
Autopartsgiant.com ripped me off. I ordered a part, but the part was never shipped. Customer service was rude and clearly bogus, not providing information, putting on hold and not coming back and ultimately no shipping or processing status. To date I still don't have my part, but au...
Entity
Autopartsgiant.com
Categories: Auto Parts
16, Report:
#270096
Posted Date:
Aug 25 2007
Autopartsgiant.com Never Sent Merchandise Ripoff Bellflower California
SOSDD(same old stuff different day) regarding autopartsgiant.com.
Ordered parts June 2007, autopartsgiant charged my credit card same day.
Contacted mid July 2007, autopartsgiants said parts shipped, but provided no tracking #. Next week, contacted again about shipment, no re...
Entity
Autopartsgiant.com
Categories: Auto Parts
17, Report:
#267519
Posted Date:
Aug 15 2007
Autopartsgiant.com false advertising, rude employees, non-responsive, charged credit card, didn't ship Ripoff Bellflower California
I called autopartsgiant.com to see if they had the part I needed. They said yes. I ordered online on Saturday. The site states that most parts are shipped in 1 to 2 business days. If parts are to be delayed 6 days they will call or email.
On Wednesday I still didn't have any upda...
Entity
Autopartsgiant.com
Categories: Auto Parts
18, Report:
#263964
Posted Date:
Jul 29 2007
Autopartsgiant Poor customer service. Did not ship order. Had to fight to get refund. ripoff Bellflower California
I ordered a part from autopartsgiant.com and never received my order. The company refused to cancel and refund my order. Customer service was no help and hung up on me almost every time I called. It is impossible to speak with a manager or supervisor.
I was forced to file a comp...
Entity
Autopartsgiant
Categories: Auto Parts
19, Report:
#255650
Posted Date:
Jul 01 2007
Autopartsgiant.com false advertising, false shipping, rude or no response, lied when they did responed Bellflower California
I ordered two parts on 5/31/07 and per their website it stated 4-7 business day shipping. I saw my credit card was charged on 6/4/07. On the 7th day I called and asked the location of my parts and a tracking number. I was treated rudely on the phone and told they were processing t...
Entity
Autopartsgiant.com
Categories: Auto Parts
20, Report:
#256162
Posted Date:
Jun 28 2007
Autopartsgiant.com Rude help, can't believe a word they say, don't deliver what you ordered, but the'll charge your credit card in a heartbeat! Bellflower California
I ordered a set of spark plugs for my truck online on 06/03/07. Never got an e-mail back for tracking numbers or the usual schedualed delivery date. E-mail inquiries to Auto Parts Giant have gone unanswered. Several phone calls seeking resolution to this problem, got me rude trea...
Entity
Autopartsgiant.com
Categories: Auto Parts