11, Report:
#1219407
Posted Date:
Mar 31 2015
SPARKLETTS WATER Beware of deceptive billing & difficulty to contact customer service. Phoenix Arizona
Sparkletts has been delivering water to me for more than a year. I had made arrangements that they just debit my credit card for products and services. I had the same delivery order every two weeks. On February 20,2015, I was going to move, so I called Sparkletts to cancel my ...
Entity
SPARKLETTS WATER
Categories: Bottled Water Delivery
12, Report:
#1211349
Posted Date:
Feb 24 2015
Sparkletts, DS Services of America DS water Deceptive Billing Practices Phoenix, AZ Nationwide
I'm so thankful for this wesite and all of the reports that have been filed about this company! I was researching charges on my credit card bill - didn't recognize a charge and the only info on the transaction register was the company's 800-492-8377 phone number. I Googled the...
Entity
Sparkletts, DS Services of America
Categories: Bottled Water Delivery
13, Report:
#1191242
Posted Date:
Nov 25 2014
Sparkletts Water Hidden Fees. Drain You Dry. Squeeze Every Drop they Can. Atlanta, GA California
I just saw the monthly statement from Sparklett's Water and notice that we had paid our monthly service after the due date. On a $54.10, they tacked on a $10 late fee which amounts to a rate of 18.48%. Also, noticed that they add an energy fee of $3.01 on my bill. For what??This is ...
Entity
Sparkletts Water
Categories: Consumer Services
14, Report:
#1080608
Posted Date:
Aug 31 2013
Sparkletts harassment to consumer Atlanta Georgia
I call Sparkletts on Aug 2nd week to enroll for a water delivery. I was told that charges for bottle is $5 per bottle,$3 delivery, and $5 for water cooler + deposit. Delivery every 2 weeks with first delivery on 14 aug. I was told that I will get email for teh contract details of di...
Entity
Sparkletts
Categories: Bottled Water Delivery
15, Report:
#1019881
Posted Date:
Feb 25 2013
DS Waters Sparkletts Deceptive business practices including hidden charges, erroneous late fees and bait and switch, Internet
Contracted Sparkletts/Costco Water for spring water delivery service, including free water cooler. Received bottled tap water and a monthly charge for water cooler that was 25% of the total cost of water. Called to cancel and was promised a free water cooler and spring water fo...
Entity
DS Waters
Categories: Bottled Water Delivery
16, Report:
#833044
Posted Date:
Feb 14 2013
Sparkletts DS Waters Of America BE CAREFUL WHEN SIGNING UP FOR THIS SERVICE .. Atlanta, Georgia
Just too let you know....anyone having Sparklets water delivered to your home ..if you choose to have equipment picked up an your service cancelled its a $36.00 charge for refurbishing for the next customer lol..ive had this machine for 4yrs now i should own it...just a warning...TH...
Entity
Sparkletts DS Waters Of America
Categories: Bottled Water Delivery
17, Report:
#968088
Posted Date:
Nov 12 2012
DS Waters Sparkletts Overbilling, non delivery of water, refuse to supply paper invoice and continued billing after cancellation Van Nuys California
Company over billed first 2 months of service. Missed delivery service the 4th month in and we were still billed the complete amount for that months service. We asked for a paper bill several times and did not receive. We were told we were sent one to our e-mail address and never re...
Entity
DS Waters
Categories: Bottled Water Delivery
18, Report:
#951534
Posted Date:
Oct 06 2012
Sparkletts Water Sierra water Sierra springs Deceptive Billing and False promises Internet
I ordered for a monthly plan of 3 bottles each month for $18 from Costco. Since they were promoting their sales through CostCo i thought they were really genuine. But form the first month onwards, I started facing issues with the billing. They started charging me extra bills each mo...
Entity
Sparkletts Water
Categories: Consignment Stores
19, Report:
#916784
Posted Date:
Jul 24 2012
Sparkletts Sierra Springs, DS Waters Charged for washing out my bottles after cancelling service. Phoenix, Arizona
I have been with Sparkletts for over 3 years. When I moved out of state and cancelled my water they charged me $62.49 to clean out my bottles? Really? It costs them that much to wash out water? My monthly fee was $30. So, when I moved states I decided t...
Entity
Sparkletts
Categories: Bottled Water Delivery
20, Report:
#821338
Posted Date:
Jun 28 2012
Sparkletts Water Deceptive business practices to get you under contract, and no customer service response Los Angeles, California
I ordered service from them for my office, and when the first bill came it was all wrong -- but most annoyingly, there was a energy surcharge on the bill which the sales rep had forgotten to mention would be applied (and would vary in amount from month to month). I called Sparkletts...
Entity
Sparkletts Water
Categories: Bottled Water Delivery