21, Report:
#1347936
Posted Date:
Jan 06 2017
Bella Epoque-Luminis Sent more products without authorization. Charged my credit card. Caused bouncing check charges. I have a minus balance in my account. California
Veronica. Doylestown. Pa. I ordered a free trial for 4.95 shipping. Now I'm getting the facial cream automatically by mail. It's being charged to my credit card. I do not want this product.
Entity
Bella Epoque-Luminis
Categories: Telemarketers
22, Report:
#1347589
Posted Date:
Jan 04 2017
Luminis Advertized a free trial of the cream, with no information regarding future shipment of product.
Advertized as a free trial of cream by Angelina Jolie. Received the cream in Oct., then in December another supply was sent, credit card charged $99.01 without my knowledge. Unable to return unopened product, lengthy wait on phone for support to cancel future orders. Quite a scam. S...
Entity
Luminis
Categories: Beauty Products
23, Report:
#1347555
Posted Date:
Jan 04 2017
Belle Opoque & Luminis Deceptive thieves Internet
Bought this product for $4.95. Nowhere did it say that they would ship more product at a later date. 2 months after receiving the first set, another set was shipped and charged, $200 for both worthless products. I called to cancel and for a refund, the jerk on the phone stated...
Entity
Belle Opoque & Luminis
Categories: Advertising / Deceptive
24, Report:
#1347477
Posted Date:
Jan 04 2017
luminis luminis & Belle Epoque I ordered their free sample shipping charges only. cancelled after recieving their product so I wouldnt be getting reoccuring charges thereafter. I was reviewing my checking account and realized that company was charging me 2.99 over a one month period totally 60.00. I didnt notice the small 2.99 charges when I was viewing my bank info on my phone. I pulled it up on my desk top computer and realized what they had been doing. Dont get involved with this company. they are a total rip off! My caed will be reimbursed and a new card is being sent. california Internet
Luminis is supposed to be Angelina Jolle's new skin care line. The free trial was shipping only which ran about 6.00. No invoice came in my package when it arrived. My first red flag! I was able to get them removed from my bank account after working with my bank for what was t...
Entity
luminis
Categories: Credit Card Fraud
25, Report:
#1347288
Posted Date:
Jan 03 2017
Luminis and Belle Charged my Bank account $99.01 dollars was not free Internet
I was told product was free just shipping and handling.
I did not approve a charge of $99.01
I do not want future charges on this product
Product did not deliver as promised
Entity
Luminis and Belle
Categories: Internet
26, Report:
#1347217
Posted Date:
Jan 03 2017
Luminis credit card was for shipping only but charge every 3 months for product shipped at 100.00 that I did not order Garden Grove California
An internet ad for face cream said order sample, pay postage only - I saw nothing about this would sign me up for quarterly shipments of this cream. But since I paid the original $5.95 shipping, I have received 2 shipments of this cream for $98.96 charged to my card. Insert says...
Entity
Luminis
Categories: Internet Fraud
27, Report:
#1347091
Posted Date:
Jan 02 2017
BellaEpoque - Customer Service Luminis CSR Jessica #0054, ill-mannered, discourteous, abrupt, indelicate, and disrespectful, I called regards to charged $99.01 for product not received. Garden Grove California
BellaEpoque - Luminis sent product that was not authorized and was automatically charged $99.01 in Nov. (sample) & Dec. (never got it). The UPS tracking was no help.I did not authorize the Dec. shippment and charged and needed assistance with this issue.Contacted Customer ...
Entity
BellaEpoque - Customer Service
Categories: Credit Card Fraud
28, Report:
#1346754
Posted Date:
Dec 30 2016
Bella Epoque - Luminis Total ripoff and bank refuses to refund money Fountain Valley Internet and California
I ordered a free trial of Luminis advanced skin care and Belle Epoque except for the $5.95 shipping fee I received the product with no notification from the companies. I checked my account today and noticed 2 withdrawals from my account for $99.01 and $99.71 since I had no informat...
Entity
Bella Epoque - Luminis
Categories: Beauty Products
29, Report:
#1344878
Posted Date:
Dec 22 2016
BellaEpoque Luminis Anti-Aging Cream Rip-off and Scam:False Advertising Garden Grove California
I had much the same experience as another person who filed a report November 30, 2016. They hook you into buying the product for only the shipping. Then they charge you $99 and keep sending you more product and another $99 gets charged. This company needs to be prosecuted.
Entity
BellaEpoque
Categories: BBB Better Business Bureau
30, Report:
#1344654
Posted Date:
Dec 21 2016
Luminis advanced skin care and belle epoqu My experience is the same as others who have filed rip-off complaints. I am returning the 2 products, Luminis Advanced Skin Care Anti Aging facial treatment and the Belle Epoque Eye Cream. I had only ordered a sample or the Luminis and nowhere did I agree to purchase anything other than the sample. Discovered the 2 outrageous charges on my bank statement. I am returning the unopened containers of these bogus products. I will demand a refund from the company and instruct my bank to dishonor any furthere charges from this company. I will try to contact this company by phone but will be sending the package back to them today. Garden Grove California
I received an unauthorized shipment of 2 products - Luminis Advanced Skin Care anti aging facial treatment, and Belle Epoque Youth Activating Eye Cream with charges of 99.01 and 98.71 dollars on 12/08/16 appearing on my bank statement. They were packaged in the same box.
I had p...
Entity
Luminis advanced skin care and belle epoqu
Categories: Credit Card Fraud