61, Report:
#907300
Posted Date:
Jul 06 2012
AT&T Mandatory upgrade without warning ALPHARETTA, Georgia
In June 2012, AT&T disconnected my Internet account without warning to force
me to upgrade from DSL to U-Verse. They
raised monthly charge from $30 to $54, ripped me a $148 for modem installation
(no self-installation allowed), imposed a mandatory 2WIRE123 modem w...
Entity
AT&T
Categories: Internet Services
62, Report:
#901051
Posted Date:
Jun 22 2012
Comcast Tech Support Third Party Fees Internet
Comcast appears to be deliberately disrupting the Netgear router service in an attempt to steer customers into hiring tech support at an additional fee. This has happened to me at least five times in the last six months. Each time, a change was made to my account - such ...
Entity
Comcast
Categories: Internet Service Providers
63, Report:
#858901
Posted Date:
Mar 25 2012
Netgear Lifetime limited warranty charge for support Internet
Netgear's lifetime warranty is all smoke and mirrors. Technical service is their money maker. They offered a $79 service plan for six months for a $79 unit. The charge would include a firmware update as well as support for other computer products that may or may not be Netgear produ...
Entity
Netgear
Categories: Computer Help Desk
64, Report:
#848753
Posted Date:
Mar 05 2012
iYogi Time Warner/Insight Cable Serious attempt to sell unwanted services, scare tactics and threats, outright lying and story changing, residual malignant software Internet, Louisville KY, Kentucky
I called a local ISP, Insight Communications (recently taken over by Time Warner) to refresh the password on a friend's router. The friend did not remember the password, and although wifi thieves had managed to get in, neither he nor I could figure it out.The cable company switched...
Entity
iYogi
Categories: Computer Help Desk
65, Report:
#848061
Posted Date:
Mar 04 2012
Best Buy Bellingham Is this a scam? BELLINGHAM, Washington
I am not sure this is a scam. I am just curious if others have had the same experience. My router died. Bought a new one for a lot of money at Best Buy. We couldn't get it to work. Called consumer services of the router company (Netgear) but no one spoke English. Very frustrating. S...
Entity
Best Buy Bellingham
Categories: Communications & Networking
66, Report:
#819807
Posted Date:
Jan 09 2012
Campbell's Moving Company Lied, broke things they moved, failed to credit monies owed Brooklyn, New York
CAMPBELLSS MOVING COMPANY COMPLAINT REPORT
Campbell's Moving 573 Sackett St Brooklyn NY 11217
Campbell's Moving Inc. USDOT # 2142454. MC # 745485
1-718-875-2800
8/5/11 I phoned Campbells Moving Company and spoke with Mike, who presented the company as a family-ow...
Entity
Campbell's Moving Company
Categories: Moving Companies
67, Report:
#819275
Posted Date:
Jan 07 2012
NetGear Upsell of support on product purchase Internet
Purchased a NetGear Wireless Router Extender. I was having trouble connecting to the internet so I contacted customer support. They informfed me that since I was connecting using a tablet PC I would have to pay an additional $69.99 to get customer support.
Entity
NetGear
Categories: Computer Help Desk
68, Report:
#775240
Posted Date:
Sep 10 2011
Netgear Very bad service, Internet
i bought a netgear stora and 2 weeks latter it stop working so i called netgear they where no help i could not understand the rep and all they try to do is sell me more stuff. when i bought the stora it said it had a warranty for 90 days. netgear have poor customer servic...
Entity
Netgear
Categories: Computer Software
69, Report:
#678427
Posted Date:
Feb 07 2011
Comcast Cable Co. Horrible Services, Signal strength in Woodlands, Texas
We moved into the Woodlands TX (Alden Bridge) in early 2008. We started with the Cable TV and High Speed internet Comcastand had Vonage as telephone. We noticed having sticking TV channels channels and the reception was not so good...like we had a poor signal. We contacted Comcast a...
Entity
Comcast Cable Co.
Categories: Internet Services
70, Report:
#655897
Posted Date:
Oct 27 2010
Fry's Electronics Refused to accept a return within policy guidelines Roseville, California
I tried to return a NetGear DSL modem open box 13 days after I bought it. It was returned in perfect working and cosmetic condition with all accessories well within the 30 day period. Fry's customer service refused to issue me a refund on the ground that they though that I had tampe...
Entity
Fry's Electronics
Categories: Audio & Electronic Retail Stores