81, Report:
#1274818
Posted Date:
Dec 17 2015
Freedompop Fraudant usage charges Los Angeles, California Nationwide
Signed on in 2011 and used Photon device which was fine except the some limited coverage areas. Their usage and charages seemed to be fair as expected. Last November the company decommissioned the Photon now I am forced to use Netgear Mingle device and here are problems:
i noticed a...
Entity
Freedompop
Categories: Internet Services
82, Report:
#1273452
Posted Date:
Dec 11 2015
Freedom Pop Refused to cancel my order, gave me bad instructions for return, still hasn't given me a refund Los Angeles= California
On November 10th, I made the mistake of ordering a mobile hotspot from FreedomPop. On November 11th, I realized my mistake and asked them to cancel my order and they said they did. Later I find out they instead of canceling my order, they for some reason canceled my account and left...
Entity
Freedom Pop
Categories: Cellular Phone Companies
83, Report:
#1273186
Posted Date:
Dec 10 2015
Freedompop freedompop.com broadband.com Refusal to return security deposit LOS ANGELES California
That says it all, here is exactly the BBB filing I have made.Filed against : FreedomPop 11301 W Olympic Blvd #112 Los Angeles CA 900641652 Complaint Description: Refusing to honor refund of security deposit Activated service 10/2012 with an agreement to furnish free wimax modem fo...
Entity
Freedompop
Categories: Internet Service Providers
84, Report:
#1272145
Posted Date:
Dec 05 2015
Freedompop No hot spot device after waiting for 3 months Internet
I ordered a hot spot device from Freedompop in September of 2015. After waiting for 3 weeks I called Feedompop and asked about my order. The customer service agent told me the device was on back order and it should be shipped to me in 2-3 weeks. Well here it is in December now and I...
Entity
Freedompop
Categories: Internet
85, Report:
#1271125
Posted Date:
Dec 01 2015
FreedomPop On 10/09/2015 I purchased a Netgear Mingle Mobile Internet hotspot device. Will I found out that the company is a ripoff so I called and canceled. The canceled the account and provided to me in a e-mail the address that I had to use in order to return the device before they would issue my refund which is $69.99. Plainfield Returns Center, RMA: 59275, 2675 Reeves Rd., Suite 190, Plainfield, IN 46168 Internet
FreedomPop On 10/09/2015 I purchased a Netgear Mingle Mobile Internet hotspot device. Will I found out that the company is a ripoff so I called and canceled. The canceled the account and provided to me in a e-mail the address that I had to use in order to return the device before th...
Entity
FreedomPop
Categories: Internet Services
86, Report:
#1269745
Posted Date:
Nov 23 2015
Freedompop A ghost is using my phone, which makes sense because Freedompop is almost a ghostly company, seeminlgy. Los Angeles California
I did some research and decided to take the leap and get a Freedompop phone and account. I read some bad things but also some good things and figured, what could possibly go that wrong?My wife and I actually enjoy our Tmobile service and the Freedompop account was meant to be used a...
Entity
Freedompop
Categories: Cellular Phone Companies
87, Report:
#1269548
Posted Date:
Nov 22 2015
FreedomPop Stephen Stokols, CEO- Founder, Sprint, Steven Sesar Deceptive Trade Practice... Freedompop makes several unathorized Card Charges, and 3 hours wait time (with poor English). No resolve West Los Angeles California
wanted to basically try Sprint network. Freedompop is on the Sprint Network. I read all the other complaints, before I signed up. So I was careful to opt out NO for automatic billing. It looks like they will bill your card, even if you check No. They also billed me for 2 months of...
Entity
FreedomPop
Categories: Bait-and-Switch
88, Report:
#1266966
Posted Date:
Nov 10 2015
FreedomPop Fraud, scam, Trying to keep money without shiping devices. Internet
I ordered the device back on September 1, and a little over two months later, I still haven't received it. I called them two weeks ago, and was told that it was still on backorder, to wait anthor two weeks and call back again. I waited and called back.
When I called this morning...
Entity
FreedomPop
Categories: Unusual Rip-Off
89, Report:
#1261824
Posted Date:
Oct 16 2015
freedom pop freedompop freedompop.com cellphone company total fraud Internet
I ordered a phone and service from this company. Turns out they are fraudulant, they charged my card (I got my money back from my bank alredy). They don't acually have cell service, you can only hook your cell phone to internet service and use there service throught the internet. It...
Entity
freedom pop
Categories: Cellular Phone Companies
90, Report:
#1258874
Posted Date:
Oct 03 2015
FreedomPop Stephen Stokols- Chief Executive OfficerSteven Sesar- Chief Operating Officer On September 4th I ordered internet service. I have yet to receive my device. I made numerous attempt to contact and no one has respond yet. VERY DISAPPOINTED! Internet
Dear FreedomPop Executives,
I am appauld that your company was quick to take my money and then have me wait for my device that I still haven't receive. I have to say I was skeptical when I went on your site, However, I still gave the company the benefit of the doubt and sigh u...
Entity
FreedomPop
Categories: Internet Services